Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: JoseFrank
Verified Purchase:Yes
I bought it a month ago and it's been nothing but problems.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 2, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Janesh
from Escondido, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am short so I love that all the controls are in between the washer and dryer. It is all one unit; it has a smaller profile than regular stacking units yet actual washer and dryer drums are standard/large size. Furthermore the controls are backlit and there are lights in the drums. Also you cannot choose the water level; the unit/computer weighs the load taking out the guess work and specifies to use just one soap pod. So nice I just load and go.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Asian shopper
from Minneapolis,Mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought 2 LG towers for our new home. We love them. I am 5’3” and LOVE that the controls are in them filled for both washer and dryer.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: The picky 1
from Odenton, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I selected this to allow more room I’m my laundry room for organization. I couldn’t be more please with both the sleek look and the great performance. The dryer sensors keep the clothes from coming out burning hot and saves on electricity. The control setting are so easy and functional for this short one! A little more expensive but it will save money in the long run.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AAMCO
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet and quick machine. God looking and space saving.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: R W D
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very pleased with our new unit. We love that the controls are in the middle and easily accessible
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Nothing but problems
on October 22, 2021
Posted by: Debbie wi
from Rhinelander wi
[This review was collected as part of a promotion.] Purchased in July have not been able to use call 2 times a week still not able to use .Not Happy
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 27, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Lucky Marina
from Palm Beach Gardens, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We hooked the stacked dryer on washer units and found them working better than expected. It is a great laundry room addition!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com