Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: Peej57
from Rochester Hills, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] My kids bought this for me for Christmas. I was without and washer for 4 months and was surprised when it came to my door. This is the exact unit I wanted but really couldn't afford it so I was going to buy a lesser cheaper unit. It's so easy to use so quiet you don't even know it's running. It gets my clothes super clean and smelling fresh. And it was so easy to install in the directions are easy to understand! I love it I love it!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Incredibly smart machine that makes laundry easy
on December 14, 2021
Posted by: Dr Wil
from Yaphank, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the LG Washtower six weeks ago and I am loving it. It is easy to use and very intelligent. When I put one of my wrinkled sweaters in the machine's steam cycle to get the wrinkles out, the machine defaulted to 55 minutes. I knew the sweater only needed 5 minutes so I set a timer on my phone to get the sweater. When I came back the machine was already off. The Washtower actually WEIGHED MY SWEATER to determine how much time was needed and shut down the cycle after only the few minutes necessary to get the wrinkles out. The Washtower has many other intuitive features that help to take care of your clothes while getting them clean and dry very quickly. It is also a beautifully designed machine with a small footprint. My wife loves the mobile app that let's her know when wash or dry cycles have been completed. I highly recommend this machine.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SusanB333
from Glendale, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have to admit, our main reason for this purchase was its appearance. It’s clean, modern lines appealed to us since our laundry area is “on display” in our kitchen. It’s beautiful to look at! Looks aside, I love that the controls are sandwiched in the center, making far easier to operate than our former stackable set. Also, the dryer sits at at more reasonable height, making it easier to load or empty (versus reaching up high). The washer is illuminated, which I also find helpful. The cycles are great, as long as you download the ThinQ app. You can find numerous options in the app for washing/drying all types of laundry. I have owned this unit for about a month now & I’m very pleased! Now I just need LG to make a French door refrigerator that looks equally awesome!
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Good Features Just One Major Flaw
on December 2, 2021
Posted by: Timmah11
from Green Bay
We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 6, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Stu40
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am overall very happy with my LG Washtower purchase. Love the capacity and features. I had no issue with Washtower wifi setup. I like that you can send wash and dryer setting from IPhone to Washtower. The only thing I am happy is when you setup remote start that command isn't save once you power off the machine.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JandP
from Rochester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this WashTower over the summer and finally had it delivered to our new home about a month ago. We love this product, as it saves space having the washer and dryer all in one unit. Both the washer and dryer have easy to use controls, are quiet, and efficient. There are a variety of options that meet our needs.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Barbsie
from Torrance, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new washer/dryer!! Love the space saving and all of the operating buttons in the middle! Perfect for shorter people!
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: adnanlikeit
from Grand Prairie TX
Verified Purchase:Yes
I bought this few weeks ago and the difference in how it urns to our previous traditional model is huge. Since it automatically can sense the load size, it is water efficient and its upgraded features also help you conserve soap. Additionally, prior to this purchase, we always had to close the laundry room door because the washer and dry were so loud. Now we can barely hear it. The cloths comes out nice, clean, fresh and sweet smelling. We like it makes music when its completes the process. And now we have more space for our pet in the laundry room. We love our LG Washtower
Written by a customer while visiting lg.com