Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.6
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
399
4 Stars
69
3 Stars
19
2 Stars
10
1 Star
23
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: LLMac
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like the compact design and ease of operation. Pretty quite operation. Important to us as this sits in a hallway closet in main living area.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Only factory temp sets,not good
on June 5, 2021
Posted by: NWWisc5
from NW Wisconsin
I like the size. My issue, and strongly is not able to set to cold easily. Have to download app which when I bought I didn't think that was a prerequisite. I need a stacking unit , and I need to not use a stool. The center controls are great. I don't have control of my own machine, frustrates me. AI is good for some things but only if it is set up properly.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 5, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Margo90
from College Station, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this machine! I’ve been using it for about a month. The only reason I gave it 4 stars instead of 5 is I can’t change the temperature on the dry settings. The user manual implies that I should be able to but I was told by customer service that the only way to adjust heat is to use the timed setting. I have a hard time believing that is true but I’m stuck with what they have told me. None the less, my clothes are dried and it never seems to be too hot o. The settings that I can’t adjust. I also love that it has a steam dry setting. I had this on my old dryer and loved it. I was thrilled that this dryer offered it too!
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: AudreyM
from Ann Arbor,Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Especially good for handicapped people with arm issues like me.
Pros: Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Osmael
from Caguas, Puerto Rico
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great and its super quiet. Has great features.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JCO21
from Phoenix
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wasn't planning to buy a new washer and dryer, BUT I really needed more space in my laundry room. My new 'tower' gives me more laundry folding space plus a new crafting area when not folding. It is quiet, easy to use and it looks great too! Everyone I've spoken to that know's someone who bought one, says they love it!!! LG makes good products!
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Achim SF
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Debating between this tower or a stackable washer/dryer and am glad to have bought this since the controls are easily reachable. Looks good and sleek with a nice soft tone to alert you when clothes are done which is a nice change from the really loud buzz from my old machine. Some things to note are the dryer settings for efficient energy is only the normal dry option at high heat. This option did not completely dry all items. I wanted lower heat to dry clothes and had to use the bedding option for medium heat. Otherwise, everything works pretty well!
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Very pleased with the unit!
on June 29, 2021
Posted by: Sonsoles
from Camarillo, CA
[This review was collected as part of a promotion.] I bought this unit 3 months ago. It has a sleek design and saved me space in my super tiny laundry room. I was able to connect to the gas line, which saves me $$. It has great capacity, and so far I have had zero issues; basically it washes and dries as expected, with appropriate settings, etc. The only thing I had to do differently was looking for HE detergents, but that is not a major issue at all.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com