Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.6
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
399
4 Stars
69
3 Stars
19
2 Stars
10
1 Star
23
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: bap0283
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this about a month ago after my washer died. Pleased with the appliance so far. Easy to use.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 0scarmmm24
from Nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] About 2 weeks ago happy with great price great Feature....
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ourlgwasher
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in February and I am very pleased with how well this cleans and dries clothes. The steam feature is also a plus and it is quiet. “Received Sweepstakes Entry for Review”
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: T229
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had the set for about a month now. It’s really quiet and does a great job washing and dying the clothes. I went from a very old washer and dryer set so this unit which makes the leap feel even more significant. It’s a great space saver and fantastic for my wife who doesn’t have to get a step stool to reach the controls.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Joycelyn
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this one and half month ago, the performance and design are excellent as always expected. Next time I am thinking of purchasing a LG Styler next to it.
Thanks LG!!
Thanks LG!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cindi21
from Ravenna Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy with this purchase! My husband moved our laundry room up stairs and this appliance is perfect. It has a sleek modern look.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Chzhu
from Elmhurst, NY
Verified Purchase:Yes
I bought it a month and happy to get it. Washing is quite.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Dumb1
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought unit 2months ago and have had it serviced (unsuccessfully). The dryer trips the arc fault circuit breaker so I had to replace with old style breaker (not legal).
It will not connect to the app so most useful functions are not available (air fluff and timed dry (without sensor)). Would be much easier to see display and control by wifi device as one could hold display at proper height and angle for viewing.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com