Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.6
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
399
4 Stars
69
3 Stars
19
2 Stars
10
1 Star
23
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
5
Beautiful
on October 7, 2021
Posted by: Bethesdagirl
from Bethesda MD
[This review was collected as part of a promotion.] Remodeled my laundry room and make an excellent choice changing out my old washer dryer for this beauty. I am in love.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bob1209
from Austin
Verified Purchase:Yes
The tower washer and dryer is just the easiest to use. The machine makes washing look easy.
However, there claim that it is easy to go remote and online is simply not true. LG needs to improve their software so the router can connect.
However, there claim that it is easy to go remote and online is simply not true. LG needs to improve their software so the router can connect.
Pros: Performance
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Efficient, fast and finally a win for us shorties!
on October 7, 2022
Posted by: thecaptivemind
from Los Angeles, CA
Verified Purchase:Yes
I replaced a 12 year old stacked Frigidaire unit with this wash tower and have no regrets. I chose this unit because it had the shortest depth and largest capacity for my small closet alcove. But the feature that really sold me was the fact I could now comfortably reach all the controls without getting on tip toes! I also didn’t think I would care much about the smart features but I like getting reminders on my watch when a load is done. I’ve owned 3 front load stacked units and I always feel like I’m making a compromise because I need to have space saving features at the expense of smaller capacity and the very likely a chance of getting the musty smell problem typical of many front load washers. This LG wash tower doesn’t make me feel like I’ve compromised. I’ve had the unit for 15 months and it works great and I don’t have any musty smells. As long as you let the wash tub air out after a load and periodically remove the dispenser to dry it out, this unit (and most later model front loads) should serve you well. I have a stacked Maytag unit in my back guest house that is about 4 years old and even though it has a slightly larger capacity, I think it takes longer to complete a load compared to this LG. Overall, I’m very happy with the LG unit and if it can go at least 2-3 years without me calling a repair genie, I am likely to purchase again. My old Frigidaire stacked unit always had to be repaired so I hope this LG can stand up over time. For a house we will be remodeling soon, I was originally designing for a laundry room to fit a traditional side by side set. But after having this LG wash tower, now I’m hoping to install two of these tower units side by side instead so we can double the laundry capacity in the new house. Thank you LG for designing a great product for us shorter people!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: C and R
from Nevada City, California
Verified Purchase:Yes
We are loving our new LG washer/dryer tower and it looks so nice and clean in our space! Appreciate the centered control panel that sits between the washer and dryer
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Garydien
from Wheeling, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the LG wash tower about a month ago and have been very pleased with its performance so far. This is an amazing piece of machinery designed with high technology and performance. Each time we use the washer and dryer the clothes come out perfect and completely dry. I would highly recommend this product to anyone who is looking for the replacement of their current washer and dryer. It even makes music when it is done.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Touch control panel not as intuitive as knobs
on December 16, 2024
Posted by: iJimJ
from Lamoni, Iowa
This replaced a washer/dryer with intuitive control knobs, so it took some time and experimentation to do what I wanted. The touch sensitive controls are not as intuitive. For example, I found myself pressing the top and bottom ends of the high/low range settings before I eventually realized it was a simple switch that cycled through all of the settings. It also took me awhile to understand that by clicking on the Timed Dry control when it was not lit, caused it to light up and the Temp Dry setting stopped being lit up. It would probably be better if all of the feature settings were at least dimly lit, half way lit when not chosen, and brightly lit when chosen. Those that are not lit cannot be read at all on the black control panel. One thing I was able to do on the old knob controls was to be able to change certain things after starting the wash or dry. For instance, when I start the wash and realize that the temp is not where I wanted to set it, or I wanted to add more time to the time setting, or change the dryness level. I do like the quiet operation.
Pros: Quality, Style/Design, Performance
Quality
5
Features
4
Value
3
Response from lg.comBy LG, February 4, 2026
Hi. Thank you for sharing such a detailed look at your experience with your LG dryer. We’re glad to hear the quiet operation is a standout for you, and we truly appreciate the thoughtful insight into how the touch‑sensitive controls compare to your previous knob‑style setup. Feedback like yours is incredibly valuable, especially your suggestions about lighting and ease of adjusting settings mid‑cycle, as it helps us continue refining the user experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Written by a customer while visiting lg.com
Customer Rating
5
High Quality and smart features
on January 4, 2021
Posted by: LindaBob2021
from San Diego
Am very impressed with the quality of the LG Washtower. I bought it after seeing adds on TV. Never "saw" the product in person but was so wanting a combined washtower like this I bought it sight unseen. I love the smart features, that it knows by the type of wash that it automatically selects the matching dry cycle. Like the wifi with notifications of when the cycle is done. The tempered glass is beautiful. Very happy with product!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
So quiet and clean
on January 12, 2021
Posted by: Evosborne
from San Jose, CA
[This review was collected as part of a promotion.] We had the nastiest old washer and dryer for
So long, this new combo is so quiet I can’t tell from the other side of the house that it’s on. Now that we have this, we see that our clothes were never really getting all that clean. Life is good!
So long, this new combo is so quiet I can’t tell from the other side of the house that it’s on. Now that we have this, we see that our clothes were never really getting all that clean. Life is good!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com