Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
1
Washer is always hot
on June 25, 2022
Posted by: Dave1221
from Redington Beach
[This review was collected as part of a promotion.] No matter what setting I put it on my clothes come out steaming hot. All my clothes have now shrunk so I not only have a defective washer, but I also need all new clothes.
Pros: easy to use
Quality
1
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, June 27, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: Cutebilog
from Norwalk, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] When i saw this wash tower from LG i knew it that i have to get it and for sure i made a great decision to purchase it and it doesnt disappoint me! LG makes your "LIFE GOOD!"
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Madeleine 3
from Lake Forest, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG ThinQ tower has far exceeded my expectations! It’s quiet, cleans clothes perfectly and the dryer outperforms any dryer I ever used! Using the washer/drawer is effortless. The water efficiency is superb which is especially important since we have a
septic system. And it’s beautiful! It is by far my favorite appliance!
septic system. And it’s beautiful! It is by far my favorite appliance!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Great example on modern tech ease removing key fea
on June 20, 2022
Posted by: Laura Homeowner
from Illinois
We have had this set for a few months now. Key features are missing and no matter the settings even with steam things are coming out of the dryer crunchy and wrinkly. No whites cycle on washer. No ability to set water temp to cold and have it stay that way as a default for your wash. No air fluff on the dryer. In fact, their dry sensors are so"advanced" that the dryer just shuts off when you try to put something in to fluff it. No time dry settings.
Quality
3
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, June 21, 2022
We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Posted by: MattDans
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband and I bought this laundry combo a day after we bought our first condo in Chicago. We knew nothing beats a new washer and dryer to make our new home homier. After lengthy research and long conversations with our moms, we realized LG is one of two brands that offers the best machines. We went for LG because it has multiple features that’ll allow us to treat and clean our fabric materials with care - the customizable setting feature below my mind. Also, LG machines looks gorgeous, high tech, and sleek that I don’t have to hide it inside one of the closets - I am actually proud to have it displayed in my new home.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: My Perfect Washer Dryer
from Newhall, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just love my washer dryer combo. It fits perfectly in my wash area. It’s quite, but plays a little tune when the load is finished. And it’s WiFi ready and I can start a load from my phone if I’m away from home saving me time. What I like most is that it is an energy saver. I love it!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: gturnb
from san francisco, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new washer/dryer!
So quiet and efficient.
Definitely think my clothes are cleaner :-)
So quiet and efficient.
Definitely think my clothes are cleaner :-)
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Washtower love it
from Western New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] We needed a new washer and were introduced To the LG Washtower by our son who was very pleased with his recent purchase.
We wanted to reduce the appliance footprint in our basement and have higher machine capacities. The Washtower was the perfect candidate so we read up on it.
It saves space without any capacity compromises and has full features plus more than we have had in the past. The machine is fast, capacious so far seems very efficient and quiet. C I like the Wi-Fi connection that lets me know when it’s done
The only thing that was my so very easy was the Wi-Fi set up buts a one time exercise.
Love that stream and the anti static options
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Written by a customer while visiting lg.com