Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: lou77
from Racine, WI
Verified Purchase:Yes
The unit was installed at the end of August. Now that I have been using it for almost a month, I really love both units. So quiet and clean well and I really like the controls in the middle. Very pleased with my purchase.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous231
Verified Purchase:Yes
The family has used this unit a few times throughout the past few weeks and we love it so far. The spin wash cycles are quick and the dryer gets the job done with the specified settings. Coming from another brand, the LG washer/dryer combo is much more efficient at getting the job done in a smaller form factor.
The only reason for giving the combo unit a 4/5 star rating is the WiFi setup and app are a little clunky to use for multiple users, and it would be nice to have more customization for phone push notifications. The WiFi options are also a bit limited, but most of the time someone is at home anyway to check up on the unit.
Another ding for the score is the dryer gasket tends to attract a lot of lint, so after every use, the lint collection net, the gasket, and the floor of the unit needs to be cleaned up a bit before putting the next load in.
Pros: ease of use, Quality, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Captain Jim
from Big Island of Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] After years of washing at laundromats, where clothes got clean, now with this Washtower they get clean to a new, much higher level; yes it’s noticeable.
When in operation, it is so comparatively quiet, that I can take a nap within 10 feet. Plus the ending chime is a very nice bonus feature. Serves its purpose and gets the job done in the nicest, most pleasant way possible.
A bit of a learning curb (took a while to find Tub Clean under Bedding), but nothing major. Very happy and grateful I pulled-the-trigger on this well-designed and built LG machine.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great design and Function plus LzgThinQ App
on September 18, 2022
Posted by: Caren cm
from Edgewater
Verified Purchase:Yes
I've enjoyed this Laundry Tower, the extra cycles available for download, the efficiencies in time/water use/electricity, and the app notifications that cycles are finished.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: 6Grandma
from New Jersey
Verified Purchase:Yes
We love it so far. It looks beautiful and does a great job. Fits in the closet.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jan LK
from Torrance,CA
Verified Purchase:Yes
These are my first LGs and I am absolutely loving them!!! The standard stackable units end up with the dryer controls way over my head. Having both the washer and dryer control located in the middle of the unit is the perfect solution for those of us who are height challenged.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG gas washer and dryer
from Los Angeles, California
Verified Purchase:Yes
I bought these units a month ago. They look great and fit very well in the small space in the closet, very sleek and compact. They work very well, quiet and efficient. Very happy with this purchase.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fran nj
Verified Purchase:Yes
We absolutely love our new baby! It is so sleek and washes all of our clothes so quickly and efficiently. We are so lucky to have found this LG machine. I WOULD 100% RECOMMEND
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com