Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: Exclusive
from Los Angeles
Verified Purchase:Yes
great product, easy to use, right size for my closet
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It's a very nice machine...very quiet..I love it
on October 12, 2022
Posted by: Dzapata
from West new york
Verified Purchase:Yes
I have this machine few weeks..I love it..it's very quiet..
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
I bought the set more than 2 years ago and. Hold my be happier. I especially love the steam feature which works like wonder when I use at home dry clean kits. The staked units also save a lot of space. It is gentle on my gas bill, too. I hardly notice any difference in the bill when I do laundry three times a day.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com
Posted by: LG is always a top choice
from The Villages, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Has to replace washer as soon as it was delivered. Everything now is working well and doing a great job.
Pros: Quality, Performance
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: DANNY138
from Wayne,NJ
Verified Purchase:Yes
Night and day from my original Washer Dryer. Very efficient and works great!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good washing and drying, several small issues
on October 7, 2022
Posted by: TheCriticLA
from North Hollywood, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish the solenoids for water flow were a little more dampened, they're very abrupt and cause some "water hammer" effect. Also, it was bit a of bear to get delivered/installed--by LG's delivery people! They pretended not to know how to unstack the unit and it took a cash bribe to get them to do the considerable work to get it installed in my condo. Final issue is the app/notifications are sometimes kinda stupid. Every 30-40 cycles it asks me if my hoses are hooked up properly, for example.
Otherwise, it does a great job!
Pros: Style/Design, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Efficient, fast and finally a win for us shorties!
on October 7, 2022
Posted by: thecaptivemind
from Los Angeles, CA
Verified Purchase:Yes
I replaced a 12 year old stacked Frigidaire unit with this wash tower and have no regrets. I chose this unit because it had the shortest depth and largest capacity for my small closet alcove. But the feature that really sold me was the fact I could now comfortably reach all the controls without getting on tip toes! I also didn’t think I would care much about the smart features but I like getting reminders on my watch when a load is done. I’ve owned 3 front load stacked units and I always feel like I’m making a compromise because I need to have space saving features at the expense of smaller capacity and the very likely a chance of getting the musty smell problem typical of many front load washers. This LG wash tower doesn’t make me feel like I’ve compromised. I’ve had the unit for 15 months and it works great and I don’t have any musty smells. As long as you let the wash tub air out after a load and periodically remove the dispenser to dry it out, this unit (and most later model front loads) should serve you well. I have a stacked Maytag unit in my back guest house that is about 4 years old and even though it has a slightly larger capacity, I think it takes longer to complete a load compared to this LG. Overall, I’m very happy with the LG unit and if it can go at least 2-3 years without me calling a repair genie, I am likely to purchase again. My old Frigidaire stacked unit always had to be repaired so I hope this LG can stand up over time. For a house we will be remodeling soon, I was originally designing for a laundry room to fit a traditional side by side set. But after having this LG wash tower, now I’m hoping to install two of these tower units side by side instead so we can double the laundry capacity in the new house. Thank you LG for designing a great product for us shorter people!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Dumont, NJ
Verified Purchase:Yes
Their quality is simply amazing as well as their customer support.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com