Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: pigeonnumber3
from Massachusetts
Verified Purchase:Yes
Took a bit of getting used to electronic controls - previous machines were 18 years old! Just the right size to fit into our narrow space. Cannot use high spin on delicate cycle which leaves my delicate cycle towels (yes they require it!) a bit too wet.
Pros: Style/Design, Performance
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Rick and Mary
from Burton Mich
Verified Purchase:Yes
[This review was collected as part of a promotion.] Real happy with wash tower so far. Gave us added space in our laundry room. Having the dryer on top gives weight to the unit, does not vibrate as other front load washers
Pros: Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I live in a small condo that had a stackable washer and dryer but it was the older white one piece unit. It worked just fine but you could only wash two or three towels at a time and there was no way that the washer could hold blankets let alone a comforter. My neighbor had a different brand stackable set so I thought I would try the new LG Slim Q brand. What a difference. The product is quieter than my old machine; it uses less water and detergent as opposed to my old unit. On top of that, the inside of the washer is humongous; I'm still wondering how that created full sized capacity for small spaces. All of my neighbors have stopped by to see my new equipment so maybe they will purchase the Slim Q too.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Single unit front load
from Hopewell, NJ
Verified Purchase:Yes
I bought it amd have to have it replaced already. 1 month later
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG washtower. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Raisa day
from Cleveland, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had for about a month, was impressed so far, washed away marker off bedding! But still saw minor things not washed off completely, trying to figure out if I could just do steam by itself in dryer
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Grandma 6
from New Jersey
Verified Purchase:Yes
We needed to replace our stackable units in our bathroom closet.We were able to see the tower at our local appliance store. They had it available and came out to measure the space. It is beautiful and adds to the bathroom instead of being an eyesore. The features are incredible.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Olivia1632
from CA
Verified Purchase:Yes
We looked at various washers and dryers but always returned to the LG WashTower. We are pleased that we decided to purchase this smart-thinking appliance which is easy to navigate with a programmable panel centrally located. If you are in need of a washer and dryer, you will not be disappointed!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Carson City, NV
Verified Purchase:Yes
I Love, love, love this washer and dryer combo machine! Very efficient and love the music when laundry is complete!
Written by a customer while visiting lg.com