Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.6
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
399
4 Stars
69
3 Stars
19
2 Stars
10
1 Star
23
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: Peter 70
Verified Purchase:Yes
This tower washer/dryer vertical unit not only solved a space issue, but performs better in every respect than previous separate units. I highly recommend this unit.
Response from lg.comBy ^Rich, LG Digital Care Team, March 13, 2026
Hi Peter, thank you for sharing your feedback. It’s great to hear that your LG Single Unit Front Load WashTower with Center Control WKGX201HWA has been such a perfect solution for your space. The vertical design is made for tight areas, and knowing it not only fits but outperforms your previous separate units is exactly the kind of experience we love to hear about. Your recommendation means a lot.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Posted by: Santas wife
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband bought this for me after much research. This a freaking great unit!! My clothes are cleaner, use less products to get them that way and for being an extra large load size, it's footprint is small. Learning to use the machines was and is intuitive and simple.
Written by a customer while visiting lg.com
Customer Rating
5
Lg tower washer WKGX201HRA
on April 6, 2024
Posted by: Very nice combo
[This review was collected as part of a promotion.] This wash tower is a excellent choice I had two appliances taking up space this gave me enough room for a clothes folding table and nice laundry soap storage
I have had a few washing machines over the last 35 years this one by far gives you the most clean clothes I've ever had come out of any washer by a long shot they smell good without scented detergents I use plant based detergents for my septic system and no fabric softners..I like that your phone alerts you clothes are washed and dried and you can even turn it off and on with your phone..The dryer is good but for some reason doing bedding I have to run on very dry to ensure my comforter has no damp spots when the dry cycle is complete..
If your on the fence I wouldn't hesitate to buy again very quiet very nice and efficient
If your on the fence I wouldn't hesitate to buy again very quiet very nice and efficient
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Santas wife
from North Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing cleaning, fast, quick drying, and pretty! I love it's size and the ability to wash and dry my king size bedding! It keeps up with laundry from our four foster kiddos (all girls!!) and life in general. It's intuitive and easy to use. Love this machine!!!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ogmd
from Conway SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with the set. Second set we have owned from LG. Beautiful nature green color!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
EXTREMELY LOUD AND SQUEAKY
on June 1, 2024
Posted by: annoy3d
from Baltimore, MD
[This review was collected as part of a promotion.] Completely lousy. Super noisy. I replaced a 17 year old unit with this mistake, way louder. It is so squeaky, i can hear it running from every room in my house, from day one.
Quality
1
Features
3
Value
1
Response from lg.comBy Tony211, LG Social, June 3, 2024
Hey there! We appreciate you bringing this to our attention and want to ensure that you can get this noise taken care of! Look at this link for a video explaining the possible reasons why you might be hearing this noise: https://shorturl.at/cwzlb. If you need further assistance or have any questions, please don't hesitate to contact us on social media @LGUSSupport with your contact details. We'll always be there to assist you. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Beautiful Looking SUBPAR Washing Machine
on July 23, 2024
Posted by: Nycolefitz
from San Diego, CA
[This review was collected as part of a promotion.] I've had the LG WashTower for about a month now and love the look and compact size of the machine. Unfortunately, I am VERY VERY disappointed in its washing capabilities. It simply does not get my clothes clean. I've run a few test washes where I will lightly soil a light towel or old shirt (and I mean lightly soil with a spot of juice) and even after pretreating, washing on HEAVY SOIL setting, with 2 Extra Rinses the spot is still very much there. The clothes don't even smell clean.
I assumed maybe there was a problem with the installation so had an LG tech come out and run some tests. The tech confirmed the machine is working as it should be.
If you want an aesthetically pleasing washer dryer combo appliance, this fits the bill. If you want a decent washing machine that actually washes your clothes. I'd go in a different direction.
Pros: Style/Design
Quality
1
Features
4
Value
1
Response from lg.comBy LG, July 31, 2024
Hi, Nycole. Thank you for sharing your experience with the LG WashTower (WKGX201HGA) model. We're glad you like the unit's look and compact size. However, we understand your concern about its washing performance. We strive to provide high-quality products and exceptional customer service that exceed our customer's needs and expectations. For help, you may adjust the load size, try a different wash cycle, clean the detergent dispenser, and perform a tub clean cycle. For more information, visit https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-washing-laundry-is-not-clean-CT00000305-20153067419949. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Very bad appliance
on August 25, 2024
Posted by: E023
from Los Angeles, CA
I bought this appliance 2 years ago and the washer always smells and the dryer door is peeling I call to get it fixed and they said it was cosmetic.DO NOT RECOMMEND
Quality
1
Features
4
Value
4
Response from lg.comBy true, LG Digital Care Team, August 26, 2024
Hey there! We appreciate you leaving us a review on your LG WashTower. Fresh smells and squeaky clean finishes are what laundry is all about, so we'd love to help out more!
At a glance, the most common causes of odor build-up in the washer are improper detergent use or routine maintenance neglect. To get started, we recommend checking out our page at http://spr.ly/6420mRd1p on odor build-up and how to get rid of it.
We'd love to look into your options for the dryer finish on social media @LGUSSupport. Please include your model number when you message us! Our team will be with you every step of the way! *Joseph
At a glance, the most common causes of odor build-up in the washer are improper detergent use or routine maintenance neglect. To get started, we recommend checking out our page at http://spr.ly/6420mRd1p on odor build-up and how to get rid of it.
We'd love to look into your options for the dryer finish on social media @LGUSSupport. Please include your model number when you message us! Our team will be with you every step of the way! *Joseph
Written by a customer while visiting lg.com