Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.6 out of 5
4.6
(520 Reviews)
Open Ratings Snapshot
Rating breakdown 520 reviews
5 Stars
399
4 Stars
69
3 Stars
19
2 Stars
10
1 Star
23
94%of customers recommend this product. 
(
290 out of 309
)
Best Buy Privacy Policy
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
5 out of 5
5
FINALLY GETTING TO CHECK OUT WASH TOWER
on June 26, 2023
Posted by: davewd523
from GRAFTON, WI
Verified Purchase:Yes
We bought our LG wash tower when we started our remodel in the fall of 2022 and just got it installed in May of 2023, so we have been waiting a while to put it through it's paces. We like it a lot and it washes and dries as well as we had imagined it would. Looks great, performs great. We will see how it does in the long run and how LG responds if there are any problems. Would recommend this product at this point.
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Surprisingly good features
on August 26, 2023
Posted by: Dwvirginia
from Roanoke, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve been operating this about a month now. The Wi-Fi features seemed excessive at first. Now the notifications and ability to communicate with the machine while away are very useful and save time.
Pros: ease of use, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Failure after 15 months
on October 27, 2023
Posted by: Lg sucks bigtime
Verified Purchase:Yes
[This review was collected as part of a promotion.] Website says 2 year warranty, owners manual says 1
Response from lg.comBy LG Customer Experience teamLG Digital Care TeamOctober 31, 2023
Thank you for bringing this issue to our attention. We apologize for any confusion caused and want to ensure that you receive accurate information. The warranty for the LG WashTower covers parts and labor for one year from the date of purchase. You can find a copy of the warranty at http://spr.ly/6428ulJKC. ~Rita
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
LG WashTower with central control
on November 20, 2023
Posted by: Anonymous
from Jackson Center PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer/ dryer unit is very good. It is compact, quiet, efficient and washer quickly.The unit was price reasonably. I would recommend unit.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Awesome machine!
on December 6, 2023
Posted by: Clean69
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Machine we ordered is awesome. It's quiet and efficient. Our clothes have never looked better. The only thing it does not due for you is "fold" the dry clothes. All features preform as described.
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great buy
on January 17, 2024
Posted by: Jack M
from Mass
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great washer/dryer combo. My biggest concern was that it would shake all lover but it barely moves even when the washer is in a spin cycle.Very quiet when running.
This unit looks so nice I wanted to put in the living room but my wife said no, the laundry room is better we all know who won!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
User friendly.
on January 20, 2024
Posted by: Les and Deb
from Marquette Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were a little worried about the touch controls and if we would have trouble figuring it out. We are older but LG made it very easy to understand. After the first wash and dry we were experts on using and understanding the controls. We also like how fast a normal wash takes compared to our old (Bosch). After 2 weeks we really like the LG Washtower. Thanks for a great product.
Pros: ease of use, Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Perfect size
on February 2, 2024
Posted by: Peter 70
from Los Angeles,CA
Verified Purchase:Yes
Perfect size for tight spaces, looks terrific and works well.
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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