Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.6
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
399
4 Stars
69
3 Stars
19
2 Stars
10
1 Star
23
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: Doug0217
from Brooklyn ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] Own it about 6 months
The best washer and dryer we owned
The best washer and dryer we owned
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ian5
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like many of the features the washtower offers but it's taking a while to be accustomed to a smart machine. Previously we turned to dials and that was it. Now computer skills seem necessary. We do like it's full size which fit into the designated laundry closet. We wish we had more temperature control over the drying phases. Still trying to work out how to use the steam features.
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Biancateq
from Laguna Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the LG wash tower more than a month ago. I am very happy with his performance, the overall aesthetic, contemporary look, and how easy it is to operate! I regularly use the app
for some of the additional washing programs! So far, I am extremely happy with my unit!
for some of the additional washing programs! So far, I am extremely happy with my unit!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Washer is always hot
on June 25, 2022
Posted by: Dave1221
from Redington Beach
[This review was collected as part of a promotion.] No matter what setting I put it on my clothes come out steaming hot. All my clothes have now shrunk so I not only have a defective washer, but I also need all new clothes.
Pros: easy to use
Quality
1
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, June 27, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: LoisinSantaFe
from Santa Fe, NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very high end product. Clothes wash quickly, are cleaner when washed in my previous unit, and many settings available. I've washed bath rugs and heavy duty towels. Completed quickly and both completely dry. I would recommend this unit to anyone wanting a dependable unit.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: VLADS4
from Trumbull, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very happy with unit. This is the best of what we had so far. This is our 4th LG appliance. Quality, features, reliability and cost factor, these are only a few points why we use such great LG appliances.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: nk27
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month ago and have been loving it ever since! Love the design and various features.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Idaho washer
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband bought this for my 70th!! What a great guy! I will never again have to travel to the laundromat for oversized bedding! It cleans all kinds of loads beautifully and no complaints from him about noise! We liked it so much that we have bought another set for a small little second home we have to escape winters. Thank you, LG Electronics!!!!
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com