Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: ROZ M
from Orland Park il
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have always had a delay wash function on our previous LG washers but this model does not support delay wash function
Pros: ease of use, Quality
Quality
4
Features
1
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, May 6, 2023
We appreciate all feedback and thank you for bringing this to our attention. We would like to assist you with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, model WKGX201HGA. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5
Compact perfect for small spaces
on April 4, 2023
Posted by: Sj Kaur
from Seattle
[This review was collected as part of a promotion.] I bought this washer and dryer a few months ago just love how great it works for being a stackable.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 5, 2023
Glad to hear you love the stacked space saving configuration of the Single Unit Front Load LG WashTower™. Thanks for taking time to post your review! We're glad you mentioned the quality available in 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer. Enjoy the functionality and features available in your wash tower! Should you need support, don't hesitate to contact us via chat support. Details for this support option can be found here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Customer Rating
1
This machine is no good not buy
on March 3, 2023
Posted by: Yurley
from Teaneck
This walsh towel is really no good to many problems
Quality
1
Features
1
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 6, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Posted by: C and R
from Nevada City, California
Verified Purchase:Yes
We are loving our new LG washer/dryer tower and it looks so nice and clean in our space! Appreciate the centered control panel that sits between the washer and dryer
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Lint collecting on dryer door outside of lint door
on February 19, 2023
Posted by: LG tower Review
Pros: Compact
Cons: Very few run cycles
Clothes come out a little wrinkled
There is lint/dirt collecting on the dryer door just outside of the lint collecting bin.
Cons: Very few run cycles
Clothes come out a little wrinkled
There is lint/dirt collecting on the dryer door just outside of the lint collecting bin.
Pros: ease of use
Quality
3
Features
2
Value
2
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, February 25, 2023
Hi, there! Thank you for taking the time to communicate with us about your experience with the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer model WKGX201HWA. We really appreciate the details you shared with us about the areas where we can improve. We will surely pass on your feedback to the rest of our team. Your feedback will help us maintain a fresh view on potential ways to refine our service and ensure that upcoming product developments to meet your expectations moving forward. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee
Written by a customer while visiting lg.com
Posted by: Jenny March
from Buffalo, New York
Verified Purchase:Yes
Purchased the washer tower to replace a stacked washer and dryer. Couldn’t be happier. Clothing comes out actually smelling clean! For my 5’4” frame, having the controls in the middle of the two machines is perfect! I also love that the LG app expands the features for both the washer and dryer. The only downside is my old washer had a feature that would keep the clothes fresh after the cycle had finished. This washing machine only allows you to select the fresh care in the app, not on the machine itself which is very inconvenient.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Rolla0369
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy to see washtower handle beddings with minimal shake/vibration. Convenient app notifications so we remember laundry is done.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Erniec613
from Torrance, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needed to stack units to fit into the narrow laundry closet. I considered stacking a dryer unit on top of a separate washer unit. After extensive research, I discovered this model from LG. This unit hits all my requirements. Love the color options available. We've only used it a few times. Does what it's supposed to. We have yet to use all the features. More to come on those.
Pros: ease of use
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com