Customer reviews from cafeappliances.com
Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
344
4 Stars
92
3 Stars
20
2 Stars
19
1 Star
40
87%of customers recommend this product.
(
323 out of
373)
Customer Reviews for Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
3
Plastic film is awful
on December 13, 2024
Posted by: BCSH
from Pittsburgh, PA
Teh refrigerator is great. The way the plastic film is attached is not. The plastic film is between the metal and plastic and when you peel it off it tears and takes hours to get it all off. Horrible design!
Response from cafeappliances.comBy Tierra, Café_Appliances, December 27, 2024
We'd like to lend a hand with the plastic on your refrigerator. Please refer to the articles below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711#:~:text=Removing%20packing%20tape%2C%20protective%20film,soap%20and%20water%20after%20use.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711#:~:text=Removing%20packing%20tape%2C%20protective%20film,soap%20and%20water%20after%20use.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676
Written by a customer while visiting cafeappliances.com
Customer Rating
5
BUY IT NOW!!!!
on January 6, 2025
Posted by: tntjam
LOVE this fridge! second home second time to purchase! classy stylish and even the counter depth one is incredibly roomy inside and the flexible drawer space is the BOMB!!!!! holds all my fruits and veggies so my fridge space is free for normal items! and the LED lighting in the back is a game changer!!! you smile every single time you open the door!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
The Family is in Love
on January 16, 2025
Posted by: QueMazing
from Simpsonville, SC
Had the refrigerator for about a two months now and we love it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Unbeatable fridge…
on February 3, 2025
Posted by: Akshun01
from Chesterfield Va
Way better than the 14 year old fridge I was holding on to! Which was a previous GE cafe appliance. Stunning to look at…and current GE engineering created more interior space with the same size fridge…absolutely amazing!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful refrigerator
on February 26, 2025
Posted by: Lyn1001
from Fairfield CT
Gorgeous fridge – and love opening it up and seeing all of my items so easily with the back lit feature
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Damages Easily
on March 14, 2025
Posted by: DebDallas
I thought I would love my new matte white Cafe refrigerator. After only 3 months it has scratches and dents. The slightest bump causes some kind of damage. It was so expensive! Now I’m living with paranoia every time someone goes near it. I DO NOT recommend the matte white Cafe appliances especially if there are children in the house. Also, the touch up paint GE sells does not match well and is also expensive for a nail polish size bottle.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, March 18, 2025
We know the importance of an appliance looking as good as new. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features, design and more
on March 14, 2025
Posted by: JC13
I love all the amazing features. The lights, the motion night lites, the snack drawer, the extra pizza drawer in the freezer and so much more.
There is so much room. I've had a differnt manufacturer counter depth French Door before and this Cafe bets it hands down.
So far so good both for reliability and efficiency. I never review products, but this is a great fridge. And it's beautiful.
There is so much room. I've had a differnt manufacturer counter depth French Door before and this Cafe bets it hands down.
So far so good both for reliability and efficiency. I never review products, but this is a great fridge. And it's beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Died on day
on September 11, 2022
Posted by: Hot Fridge
from Frederick, MD
Compressor puked out on day 3 after installation. Fan is dead. Freezer won’t freeze. Rest barely holding…of course on a Saturday so no help available. DO NOT BUY this gigantic pice of trash of a fridge. Also, can’t fit a standard gallon milk jug between the shelves toward the back without adjusting to useless configuration of rest of shelves or using the front part on the sliding shelf, this rendering anything in the back of it as difficult to get out. Poor design of storage space. Regret ever considering.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Shayla@Café, Café_appliance, September 15, 2022
Hello - Thank you for taking the time to write a review. We regret to hear that the compressor failed after three days, and you can't fit a standard gallon milk jug between the shelves without adjusting the shelving. We understand how frustrating that would be, and we apologize for the inconvenience this has caused you. We strive to provide the best ownership experience possible and would love to help.
Please know there is a five-year warranty for any part of the sealed refrigerating system (the compressor, condenser, evaporator, and all connecting tubing) which fails due to a defect in materials or workmanship. There is also a limited one-year warranty on any part of the refrigerator.
We recommend taking advantage of the warranty and scheduling service so a technician can diagnose and repair your unit. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident they will get your fridge up and running in no time.
We aim to have the best quality possible and will be sure to share your review with our product development team for any improvements necessary. Again, we apologize for this experience. Please contact us directly if you have any questions or concerns. Best regards, Shayla@Café
Please know there is a five-year warranty for any part of the sealed refrigerating system (the compressor, condenser, evaporator, and all connecting tubing) which fails due to a defect in materials or workmanship. There is also a limited one-year warranty on any part of the refrigerator.
We recommend taking advantage of the warranty and scheduling service so a technician can diagnose and repair your unit. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident they will get your fridge up and running in no time.
We aim to have the best quality possible and will be sure to share your review with our product development team for any improvements necessary. Again, we apologize for this experience. Please contact us directly if you have any questions or concerns. Best regards, Shayla@Café
Written by a customer while visiting cafeappliances.com