Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
406
4 Stars
114
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
378 out of
441)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
Beautiful Refrigerator
on June 19, 2023
Posted by: LMcLallen
from Grain Valley, Mo
We chose the Cafe' with copper handles and accents to go with our design. It is a very pretty refrigerator. The drawer for party trays works great, I've already used it for Father's day. Otherwise we use it daily for our deli meats and cheeses. All works great and we are very happy.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, June 23, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the copper accents look fabulous in any kitchen, and we’re so happy that they go so well with your design. We love the convenience you get from the convertible drawer with soft freeze, and the LED lighting makes it easy to find whatever you’re looking for. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the copper accents look fabulous in any kitchen, and we’re so happy that they go so well with your design. We love the convenience you get from the convertible drawer with soft freeze, and the LED lighting makes it easy to find whatever you’re looking for. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
POC
on June 19, 2023
Posted by: CharlesHay
from Altadena, CA
Ice maker dispenses only crushed ice and freezer doesn't freeze
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café , Café Appliances, June 20, 2023
Hello - We appreciate you taking a moment to get in touch and share your thoughts on this model. We're sorry to see that the freezer is giving you some issues. This is not the experience we want for anyone.
We definitely recommend getting in touch with our service team and scheduling a technician to come out and check everything. We're confident that they will be able to get this repaired and working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again for sharing, we hope you have a great week. - Jonathon@Café
We definitely recommend getting in touch with our service team and scheduling a technician to come out and check everything. We're confident that they will be able to get this repaired and working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again for sharing, we hope you have a great week. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I’m obsessed
on June 18, 2023
Posted by: CL Gans
from Long Island NY
This unit is beyond gorgeous! Super spacious for a counter depth fridge!!!
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, June 20, 2023
Hello there,
We’re thrilled that you’ve been impressed by your beautiful new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy that you’ve been enjoying the large amount of interior space. We really love the loading flexibility of the convertible second drawer with soft freeze, and the LED lighting makes it so easy to find anything you’re looking for. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
We’re thrilled that you’ve been impressed by your beautiful new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy that you’ve been enjoying the large amount of interior space. We really love the loading flexibility of the convertible second drawer with soft freeze, and the LED lighting makes it so easy to find anything you’re looking for. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe Counter Depth Refrigerator
on June 17, 2023
Posted by: Moose Hunter
from Maine
Appearance beautiful inside and out, having only used a short time. Works great, plenty of storage for two people.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, June 20, 2023
Hello,
We’re so happy that you’ve been enjoying your gorgeous new refrigerator with its smooth door operation and luxurious LED lighting.
We really love the platinum glass finish of this model, and the sensational storage options mean you’ll always have room for everything. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
We’re so happy that you’ve been enjoying your gorgeous new refrigerator with its smooth door operation and luxurious LED lighting.
We really love the platinum glass finish of this model, and the sensational storage options mean you’ll always have room for everything. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your new fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great looking, poor quality
on June 15, 2023
Posted by: Boho6367
from Michigan
I like the look of the product. Our entire kitchen is the Cafe line. The only reason I rated this low was due to all the quality issues we encountered with not only the original fridge, but both of the replacements too.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café , Café Appliances , June 15, 2023
Hello - Thank you so much for taking a moment to get in touch and share your experience. We're sorry to hear about the issues you ran into with the other units.
That is not the kind of situation we want anyone to deal with.
We are going to make sure to take note of this and share it with our quality team, this way we can avoid situations like this going forward. If you do have any additional questions or need assistance, never hesitate to reach out. We're always here to help.
Thank you for being the best part of Café Appliances. - Jonathon@Café
That is not the kind of situation we want anyone to deal with.
We are going to make sure to take note of this and share it with our quality team, this way we can avoid situations like this going forward. If you do have any additional questions or need assistance, never hesitate to reach out. We're always here to help.
Thank you for being the best part of Café Appliances. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on June 14, 2023
Posted by: SJGP
from MSP MN
Great features, appearance, really like the additional drawers
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic refrigerator
on June 13, 2023
Posted by: WilliamJohn
from Roanoke, VA
Last in a set of new appliances. We purchased Cafe microwave, stove, dishwasher, and refrigerator. These appliances are very stylish and look great together as a set. We purchased the counter depth to replace a standard depth that was there when we bought our house. To tell you the truth, we do not miss the extra space, and have reclaimed an extra 1-2 sq feet for floor space.
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, June 22, 2023
Hello - We appreciate you taking some time to get in touch and share your thoughts on this refrigerator. We're so happy that you went with a full suite of Café, your kitchen must look immaculate.
We think you've made a great choice going with this counter-depth model, it is one of our favorites that we offer. The capacity is still great and you can store a lot of different food items, plus it is nice to have that extra space back in the kitchen. Our favorite feature is the LED lighting, it really lightens everything up and makes it easy to find things.
Let us know if you ever have any questions, we are always here to help. - Jonathon@Café
We think you've made a great choice going with this counter-depth model, it is one of our favorites that we offer. The capacity is still great and you can store a lot of different food items, plus it is nice to have that extra space back in the kitchen. Our favorite feature is the LED lighting, it really lightens everything up and makes it easy to find things.
Let us know if you ever have any questions, we are always here to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great looking inside
on June 13, 2023
Posted by: TreL
from Florida
Not happy with the ice dispenser if you don’t hold up a glass to the very top ice shoots out all over the floor!
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, June 22, 2023
Hello - Thank you for taking some time to get in touch with us. We're glad to see that you are overall enjoying this refrigerator.
However, we are sorry to hear about the ice dispenser shooting out ice. We recommend checking to see if the ice chute is clogged or backed up, this can cause the dispenser to disperse unevenly. If ice is blocking the chute, you can remove the ice bucket and poke it through with a wooden spoon.
Let us know if you have any other questions, We are always happy to help. - Jonathon@Café
However, we are sorry to hear about the ice dispenser shooting out ice. We recommend checking to see if the ice chute is clogged or backed up, this can cause the dispenser to disperse unevenly. If ice is blocking the chute, you can remove the ice bucket and poke it through with a wooden spoon.
Let us know if you have any other questions, We are always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com