Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3 out of 5
4.3
(625 Reviews)
Open Ratings Snapshot
Rating breakdown 625 reviews
5 Stars
407
4 Stars
115
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product. 
(
379 out of 443
)
Best Buy Privacy Policy
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5 out of 5
5
Simple and very easy to operate.
on August 19, 2023
Posted by: Rio88
from Missouri City, Texas
It look great with modern and stylistic feature.Engineered to meet the demand of everyday need.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 31, 2023
Hi,


We're thrilled to hear how much you're enjoying the refrigerator's stylish appearance and efficient performance. Thanks for sharing and have a wonderful day!



-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4 out of 5
4
Love it!
on August 18, 2023
Posted by: Larz
from San Diego
What a well thought out refrigerator. Love the platinum look. Bought the oven too. Has really upgraded the look and convenience of use to my kitchen. Great lighting and easy to subdivide items to different temperatures.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 23, 2023
Wow!

The platinum-finish refrigerator looks stunning in your kitchen! We are happy to see that you like everything about this model so far. This is one of our favorite models, we truly love the capacity and LED light wall that provides incredible interior illumination.

We hope you continue to enjoy this refrigerator for many years to come. Please feel free to reach out to us with anything you may need and have a great day!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Our Favorite Appliance Continues To Impress!
on August 18, 2023
Posted by: 1st Café Appliance
from Minneapolis, Minnesota
Choices for a replacement refrigerator seemed daunting especially with the size restrictions of a builtin. Research was rewarded with the discovery of The Café Collection. It was well worth the wait! In the first 2 weeks since it came to reside in our household, we’ve been impressed over and over with how easy it is to work side by side in the kitchen.
Plus it keeps contents noticeably more organized and easily wipes clean. The top 2 favorite features are the auto-fill water dispenser and the attractive interior backlight.
Who would ever think an appliance could bring as much enjoyment and conversation as our new Café Refrigerator!
There will definitely be another piece from The Café Collection in this kitchen’s future.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 23, 2023
Hello there,

This is a great fridge and we're so glad you're pleased! Thank you for choosing Cafe Appliances for your home.

We're so glad that everything is working well for you. One of the best features is the LED light wall and convertible drawer with soft freeze that adjusts the drawer with five customized temperature settings.

We appreciate this review and can't wait to hear more about your experience with this model. Enjoy and take care!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Great features1
on August 16, 2023
Posted by: El20
At first, thought it was going to be too small. However, that is not the case. Love the middle drawer, as it could be used as a fridge or freezer. Love the interior light in the fridge; makes everything so visible. Also, had an oversized container, + by merely pushing the shelving back, was able to accommodate this item.
Written by a customer while visiting cafeappliances.com
Customer Rating
1 out of 5
1
Disappointing
on August 14, 2023
Posted by: Cara17
from Roseville, California
The ice machine is horrible, our ice just flies out everywhere all over our hardwood floor, so disappointing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, August 17, 2023
Good morning,

Thank you for taking the time to provide a review on your Café Appliances french-door refrigerator. We are sorry to hear that you are not satisfied with the design and operation of the ice dispenser. We are happy to provide guidance!

Follow the below tips for using your ice dispenser:

- Do not add ice from trays or bags to the ice bucket, especially on models with ice in the door (Spacesaver Ice). It may not crush or dispense
.
- Avoid overfilling glass with ice, and avoid using narrow glasses. Both of these can cause ice to fall into the chute and not be dispensed. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, remove the ice bucket and poke it through with a wooden spoon.

- Beverages and foods should not be quick-chilled in the door ice maker bin. Cans, bottles or food packages in the storage drawer may cause the ice maker or auger to jam.

- To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.



Please don't hesitate to reach back out if you should have additional questions or concerns, we're happy to help! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Works and looks great.
on August 13, 2023
Posted by: Dadkocher
from Clarksboro NJ
Very satisfied with all appliances so far. One exception, still waiting for replacement door on fridge that was discovered when it was delivered.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Kinda really like it
on August 13, 2023
Posted by: Jd73
from Phoenix az
I was in the market for a fridge and didn't give this a second thought. I knew this was the perfect fridge. It is very nice with great storage shelves and lots of adjustments to be made to the shelf's. Really love the freezer set-up!! It is amazing with 2 rollout trays inside the main pullout drawer. It's been a great fridge and I love it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3 out of 5
3
Great looking, terrible ice/water dispenser
on August 12, 2023
Posted by: adriennely
from Houston, TX
We chose this fridge to match the rest of our appliance suite. I regret choosing the one with a water and ice dispenser. Just two weeks in, and it has a slow drip of water all day. The ice dispenser is the loudest one I've ever had - it's painful! I expected more from a fridge of this price.
I do like the freezer organization, and the deli drawer is great.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 15, 2023
Hi,


Thanks for sharing with us. We're sorry this refrigerator's performance hasn't met your expectations. Your experience is important to us, and we'd like to help with your dispenser. Below you'll find an article explaining why the dispenser's dripping and how to fix it.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239&_ga=2.158781240.38625151.1692019996-575474648.1665505672



Please let us know if you have any questions. We're always here to help.






-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
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