Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
406
4 Stars
114
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
378 out of
441)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
Our Favorite Appliance Continues To Impress!
on August 18, 2023
Posted by: 1st Café Appliance
from Minneapolis, Minnesota
Choices for a replacement refrigerator seemed daunting especially with the size restrictions of a builtin. Research was rewarded with the discovery of The Café Collection. It was well worth the wait! In the first 2 weeks since it came to reside in our household, we’ve been impressed over and over with how easy it is to work side by side in the kitchen.
Plus it keeps contents noticeably more organized and easily wipes clean. The top 2 favorite features are the auto-fill water dispenser and the attractive interior backlight.
Who would ever think an appliance could bring as much enjoyment and conversation as our new Café Refrigerator!
There will definitely be another piece from The Café Collection in this kitchen’s future.
Plus it keeps contents noticeably more organized and easily wipes clean. The top 2 favorite features are the auto-fill water dispenser and the attractive interior backlight.
Who would ever think an appliance could bring as much enjoyment and conversation as our new Café Refrigerator!
There will definitely be another piece from The Café Collection in this kitchen’s future.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 23, 2023
Hello there,
This is a great fridge and we're so glad you're pleased! Thank you for choosing Cafe Appliances for your home.
We're so glad that everything is working well for you. One of the best features is the LED light wall and convertible drawer with soft freeze that adjusts the drawer with five customized temperature settings.
We appreciate this review and can't wait to hear more about your experience with this model. Enjoy and take care!
-Charlie@Cafe
This is a great fridge and we're so glad you're pleased! Thank you for choosing Cafe Appliances for your home.
We're so glad that everything is working well for you. One of the best features is the LED light wall and convertible drawer with soft freeze that adjusts the drawer with five customized temperature settings.
We appreciate this review and can't wait to hear more about your experience with this model. Enjoy and take care!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features1
on August 16, 2023
Posted by: El20
At first, thought it was going to be too small. However, that is not the case. Love the middle drawer, as it could be used as a fridge or freezer. Love the interior light in the fridge; makes everything so visible. Also, had an oversized container, + by merely pushing the shelving back, was able to accommodate this item.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Disappointing
on August 14, 2023
Posted by: Cara17
from Roseville, California
The ice machine is horrible, our ice just flies out everywhere all over our hardwood floor, so disappointing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, August 17, 2023
Good morning,
Thank you for taking the time to provide a review on your Café Appliances french-door refrigerator. We are sorry to hear that you are not satisfied with the design and operation of the ice dispenser. We are happy to provide guidance!
Follow the below tips for using your ice dispenser:
- Do not add ice from trays or bags to the ice bucket, especially on models with ice in the door (Spacesaver Ice). It may not crush or dispense
.
- Avoid overfilling glass with ice, and avoid using narrow glasses. Both of these can cause ice to fall into the chute and not be dispensed. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, remove the ice bucket and poke it through with a wooden spoon.
- Beverages and foods should not be quick-chilled in the door ice maker bin. Cans, bottles or food packages in the storage drawer may cause the ice maker or auger to jam.
- To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
Please don't hesitate to reach back out if you should have additional questions or concerns, we're happy to help! -Devin@Café
Thank you for taking the time to provide a review on your Café Appliances french-door refrigerator. We are sorry to hear that you are not satisfied with the design and operation of the ice dispenser. We are happy to provide guidance!
Follow the below tips for using your ice dispenser:
- Do not add ice from trays or bags to the ice bucket, especially on models with ice in the door (Spacesaver Ice). It may not crush or dispense
.
- Avoid overfilling glass with ice, and avoid using narrow glasses. Both of these can cause ice to fall into the chute and not be dispensed. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, remove the ice bucket and poke it through with a wooden spoon.
- Beverages and foods should not be quick-chilled in the door ice maker bin. Cans, bottles or food packages in the storage drawer may cause the ice maker or auger to jam.
- To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
Please don't hesitate to reach back out if you should have additional questions or concerns, we're happy to help! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works and looks great.
on August 13, 2023
Posted by: Dadkocher
from Clarksboro NJ
Very satisfied with all appliances so far. One exception, still waiting for replacement door on fridge that was discovered when it was delivered.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Kinda really like it
on August 13, 2023
Posted by: Jd73
from Phoenix az
I was in the market for a fridge and didn't give this a second thought. I knew this was the perfect fridge. It is very nice with great storage shelves and lots of adjustments to be made to the shelf's. Really love the freezer set-up!! It is amazing with 2 rollout trays inside the main pullout drawer. It's been a great fridge and I love it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great looking, terrible ice/water dispenser
on August 12, 2023
Posted by: adriennely
from Houston, TX
We chose this fridge to match the rest of our appliance suite. I regret choosing the one with a water and ice dispenser. Just two weeks in, and it has a slow drip of water all day. The ice dispenser is the loudest one I've ever had - it's painful! I expected more from a fridge of this price.
I do like the freezer organization, and the deli drawer is great.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 15, 2023
Hi,
Thanks for sharing with us. We're sorry this refrigerator's performance hasn't met your expectations. Your experience is important to us, and we'd like to help with your dispenser. Below you'll find an article explaining why the dispenser's dripping and how to fix it.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239&_ga=2.158781240.38625151.1692019996-575474648.1665505672
Please let us know if you have any questions. We're always here to help.
-Sylvia@Cafe
Thanks for sharing with us. We're sorry this refrigerator's performance hasn't met your expectations. Your experience is important to us, and we'd like to help with your dispenser. Below you'll find an article explaining why the dispenser's dripping and how to fix it.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239&_ga=2.158781240.38625151.1692019996-575474648.1665505672
Please let us know if you have any questions. We're always here to help.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Squeaky freezer door bad ice maker and more issues
on August 9, 2023
Posted by: Anonymous
from California
Bad ice dispenser that shoots ice all over the floor. squeaky freezer door. And warm drinking water from
Water dispenser I would not buy this product hinges are bent and airport appliance will not fix so. Or buy from them they are a Terrible company
Water dispenser I would not buy this product hinges are bent and airport appliance will not fix so. Or buy from them they are a Terrible company
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 15, 2023
Hi,
We're sorry you're having these difficulties with your refrigerator. This isn't the experience we expect to hear, and we'd like to help any way we can.
We highly recommend scheduling service with one of our qualified technicians. This will allow them to check your unit's installation and make any adjustments if necessary. To make an appointment, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your time and consideration.
-Sylvia@Cafe
We're sorry you're having these difficulties with your refrigerator. This isn't the experience we expect to hear, and we'd like to help any way we can.
We highly recommend scheduling service with one of our qualified technicians. This will allow them to check your unit's installation and make any adjustments if necessary. To make an appointment, call 1-800-432-2737 or visit https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your time and consideration.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Small Ice Bin!!
on August 8, 2023
Posted by: DEMomof5
The fridge is beautiful but some of the elements leave much to be desired such as the tiny capacity ice bin and the shallow fridge shelves. overall still pleased with our purchase but happy we have a second fridge in the garage.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 9, 2023
Hello,
We appreciate you taking the time to provide your opinion and feedback on your refrigerator.
We know how important it is to have sufficient ice. The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on the freezer compartment temperature, room temperature, number of door openings and other use conditions. If you suspect the ice maker is producing ice too slowly, we recommend taking a look at the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--ol8nyRjs--/9cc675cb69ca35c8e1e15325d1a97d43e85f7fee.pdf?_ga=2.89051224.2134469340.1691606275-302677575.1657120421
If you have any additional questions while shopping, we're always happy to help. Thank you for considering Cafe appliances for your home. -Charlie@Cafe
We appreciate you taking the time to provide your opinion and feedback on your refrigerator.
We know how important it is to have sufficient ice. The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on the freezer compartment temperature, room temperature, number of door openings and other use conditions. If you suspect the ice maker is producing ice too slowly, we recommend taking a look at the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--ol8nyRjs--/9cc675cb69ca35c8e1e15325d1a97d43e85f7fee.pdf?_ga=2.89051224.2134469340.1691606275-302677575.1657120421
If you have any additional questions while shopping, we're always happy to help. Thank you for considering Cafe appliances for your home. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com