Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
406
4 Stars
114
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
378 out of
441)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
Sleek, Stylish & Highly Effective
on August 24, 2023
Posted by: BStrack13
from Long Island, NY
Sleek, Stylish & Highly Effective. This has been the perfect addition to our newly updated kutchen.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Poor interior Quality Control
on August 21, 2023
Posted by: 0uachita9
Interior plastic cladding shows scuffs from assembly/manufacturing. Based on the MSRP of the unit, all surfaces should have no imperfections.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Buyers remorse
on August 20, 2023
Posted by: hilaryhhh4
from Tucson AZ
bad product, bad quality assurance mismatched misaligned items and weird oily crap all over the interior - so sad I bought this! This is what I would expect from an off shore provider
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 22, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@Cafe
We appreciate you taking a moment to get in touch and leave a review. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Buyers Remorse
on August 20, 2023
Posted by: HilaryHHH
Terrible ill constructed product. It arrived with a lot of dings/scratches and leaking oil from somewhere. It was brand new as all the plastic Wass on it. The fridge shelves were miss-matched some stainless trim others the rose gold. The trim on those shelves badly mis-aligned. Very poor quality - what I would expect from an off shore manufacturer. The form on this site is not Safari friendly so I could not
Response from cafeappliances.comBy Jonathon@Café , Café Appliances , August 22, 2023
Hello - Thank you for taking a moment to connect and share your review. We're sorry to hear that this model hasn't exceeded your expectations. This is never the kind of experience we want for anyone.
We are going to take a moment to connect and share your review with our product team, this way we can make sure we can avoid this going forward. Also, we recommend getting one of our technicians out to check on everything. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any other questions, we are always happy to help. - Jonathon@Café
We are going to take a moment to connect and share your review with our product team, this way we can make sure we can avoid this going forward. Also, we recommend getting one of our technicians out to check on everything. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any other questions, we are always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it
on August 20, 2023
Posted by: Cathymd30
from Connecticut
Love the design and back lighting. Love the extra space in freezer as well as the top drawer being interchangeable between fridge/freezer
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on August 19, 2023
Posted by: SK4C
When I first saw this refrigerator I felt there was not enough space inside, this is certainly not true. With the large shelves on the sides and the great light in the back I have been able to organize and have a visual of everything in the refrigerator. The drawer is great for snacks and the freezer is terrific with 3 layers of storage. My only blip is the ice maker. Ice is wimpy and you have to hold the glass really high or it spits out onto the floor. But that being said I will not reduce my number of stars. I love it!!!
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 31, 2023
Hi,
We're so happy to have you in the Cafe family, and it's great to hear you're enjoying this refrigerator. We're thrilled the capacity and performance of this unit could meet all your needs. Thanks for sharing!
-Sylvia@Cafe
We're so happy to have you in the Cafe family, and it's great to hear you're enjoying this refrigerator. We're thrilled the capacity and performance of this unit could meet all your needs. Thanks for sharing!
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Simple and very easy to operate.
on August 19, 2023
Posted by: Rio88
from Missouri City, Texas
It look great with modern and stylistic feature.Engineered to meet the demand of everyday need.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 31, 2023
Hi,
We're thrilled to hear how much you're enjoying the refrigerator's stylish appearance and efficient performance. Thanks for sharing and have a wonderful day!
-Sylvia@Cafe
We're thrilled to hear how much you're enjoying the refrigerator's stylish appearance and efficient performance. Thanks for sharing and have a wonderful day!
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love it!
on August 18, 2023
Posted by: Larz
from San Diego
What a well thought out refrigerator. Love the platinum look. Bought the oven too. Has really upgraded the look and convenience of use to my kitchen. Great lighting and easy to subdivide items to different temperatures.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 23, 2023
Wow!
The platinum-finish refrigerator looks stunning in your kitchen! We are happy to see that you like everything about this model so far. This is one of our favorite models, we truly love the capacity and LED light wall that provides incredible interior illumination.
We hope you continue to enjoy this refrigerator for many years to come. Please feel free to reach out to us with anything you may need and have a great day!
-Charlie@Cafe
The platinum-finish refrigerator looks stunning in your kitchen! We are happy to see that you like everything about this model so far. This is one of our favorite models, we truly love the capacity and LED light wall that provides incredible interior illumination.
We hope you continue to enjoy this refrigerator for many years to come. Please feel free to reach out to us with anything you may need and have a great day!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com