Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
407
4 Stars
115
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
379 out of
443)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
4
Really like this refrigerator!
on November 13, 2023
Posted by: Pattyv
We've had this refrigerator for about 2-3 weeks, and so far are really happy with it. The inside is well lit, and it's easy to organize just about everything. Only downside is the produce drawers are a little small, but that's probably because we needed a counter depth refrigerator. But absolutely love the center drawer. The 3 freezer drawers make it easy to organize and store frozen goods. Pleasantly surprised all the room! The icemaker has limited storage, but is more than adequate for everyday needs.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!
on November 5, 2023
Posted by: Bosslady
from Madera, CA
Beautiful fridge! It’s sleek and spacious and very functional.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
In Awe!
on November 4, 2023
Posted by: Suzy1123
from Southern New Jersey
Beautiful! Gives a WOW look to my kitchen. I love the drawer for my beverages and am impressed with the AutoFill feature.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful
on November 3, 2023
Posted by: Miles Family
Overall very attractive and functional. My only complaint is ice dispenser sprays ice all over the floor
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
NOT HAPPY
on November 2, 2023
Posted by: Rick the second one
The model delivered was different that what was on the showroom floor. Often have to open and close all the doors before I can select to dispense ice. The ice door sticks. Takes two hands to open. I have to open the ice door to get ice because it wont dispense ice.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, November 3, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the issues you are experiencing with the icemaker. That is not something we expect.
For the best assistance on this, we recommend getting one of our approved technicians out to check on this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
For the best assistance on this, we recommend getting one of our approved technicians out to check on this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very nice looking and functioning refrigerator
on November 1, 2023
Posted by: UMM92
from DC metro area
So far we are really enjoying this refrigerator. This is our first French door style and this model has the extra "programmable middle drawer" so it took some rethinking on where to store things compared to our previous side-by-side model. It is an upgrade in many ways.
We like the LED light panel in the back and the upgraded trim on the handles. There is good space for a counter depth model.
If there is one tip to point out, it's the ice-maker in door dispenser. If you are using the indoor dispenser - especially if you just want to use your hand to catch a couple of cubes - it is sometimes hard to "catch" all of the ice without some of it falling by the way side. It comes out quite fast. It appears to be designed so that you have to hold a container as close to the chute as possible.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Very disapointed
on October 29, 2023
Posted by: frankg
Waited 2 months for this fridge and so far a huge disapointment. The Convertible temp drawer does not work at all and the area under the crisper drawer keeps filling up with water. Repairman has been here once and is hopefully coming back next week with a plan to fix it. Someone in the quality control area must have been taking a nap!!!!!!!!!!!!!
Response from cafeappliances.comBy Devin, Café_Appliances, October 30, 2023
Hello,
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are truly sorry to hear that the convertible temperature drawer is not working, and water keeps filling up under the crisper drawers. This is certainly not the quality that we expect, and we're pleased to hear that you are taking advantage of the manufacturers warranty, and have an upcoming service appointment with our factory service team. We have an excellent team of service technicians, and we are confident they can get this taken care of for you. Thank you for your patience and understanding during this process. Have great day! -Devin@Café
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are truly sorry to hear that the convertible temperature drawer is not working, and water keeps filling up under the crisper drawers. This is certainly not the quality that we expect, and we're pleased to hear that you are taking advantage of the manufacturers warranty, and have an upcoming service appointment with our factory service team. We have an excellent team of service technicians, and we are confident they can get this taken care of for you. Thank you for your patience and understanding during this process. Have great day! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
The style is great
on October 27, 2023
Posted by: Nikki72112
We love our new fridge the look and all the space.
Written by a customer while visiting cafeappliances.com