Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
407
4 Stars
115
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
379 out of
443)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
Best Refrigerator I’ve ever had!
on December 22, 2023
Posted by: Connie23
from Clarksburg, Maryland
This is a wonderful refrigerator. It’s divided into 3 separate zones, typical refrigerator, a chilling drawer and a bottom freezer. It also has a water and ice dispenser built into the door. Its design is very flexible and makes it easy to store item the way you’d like. Perhaps the best feature is the refrigerator light. The whole back wall of the refrigerator is lit, making it easy to see what’s in the freezer. It’s a pleasure to use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Looks great, too bad the freezer door doesn't work
on December 20, 2023
Posted by: NewFridgeBusted
from Cape Cod MA
We love the look of this Fridge - the color matches our Gase Range perfectly. We also like the inside space and multiple drawers and storage spots. The bad news is the freezer gasket falls off every time you open the door. The repairman said that the entire freezer door has to be replaced due to the gasket "connection" was too large, most likely damaged from the factory. Not good - the freezer is constantly frosting up since the door cannot close. Definitely a loser. We hop the new door will fix the issue, but we were told it could be over a month before the part comes in.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 4, 2024
Greetings! Thank you for taking the time to leave us a review. We are so sorry that your new refrigerator is experiencing issues with the door gasket, and now the door has to be replaced. This is in no way the quality that we expect from this unit, and we are confident that our technicians will get this issue resolved as quickly as possible.
We are honored that you chose Cafe Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@Cafe
We are honored that you chose Cafe Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Stylish and Modern
on December 15, 2023
Posted by: Kim8525
from Vail, AZ
The cafe is stylish and attractive with its' backlit interior. The one drawback is the shelving on the left. The shelves are too small and the top one is much too high to put anything in without hitting the top when closing the door, so basically, it's useless. The icemaker is a bit slow but it works. The freezer has an ample amount of space to store frozen items.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on December 15, 2023
Posted by: MarkT11
from Bozeman
Really well built and nice interior design that keeps contents organized.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Expensive failure
on December 14, 2023
Posted by: tasmax
from Naples, FL
We love the refrigerator itself, but.... The freezer didn't seem to seal properly as there has been lots of frost build up on one side of the freezer drawer. That would seem to indicate an air leak somewhere although door seals seem seated properly. Not a crisis, as it didn't seem to affect anything.
The ice dispenser frequently leaks very cold air, indicating an intermittent malfunctioning door/seal of some kind.
Today, after 6 months or so of service, this morning we noticed water started dribbling down the ice/water dispenser lever and through the door itself.
That was an annoying and concerning problem, but now, late in the day we discovered the likely reason for the water leaking. THE ENTIRE REFRIGERATION SYSTEM IS FAILING!
The freezer, which is set at -2F is registering 32-34 degrees with my instant read thermometer (which is accurate to -50F). The refrigerator portion is set at 37F and is registering 44 degrees.
No GE service is available for two weeks… after Christmas!
Question, does having non-GE service void the Warranty?
We are buying a small freezer as backup and have a small bar fridge for a few items
I'm 82 and have used/owned many refrigerators. Going back to my days as a child, I HAVE NEVER SEEN A REFRIGERATOR FAIL IN 76 YEARS, UNTIL OWNING A CAFE.
The ice dispenser frequently leaks very cold air, indicating an intermittent malfunctioning door/seal of some kind.
Today, after 6 months or so of service, this morning we noticed water started dribbling down the ice/water dispenser lever and through the door itself.
That was an annoying and concerning problem, but now, late in the day we discovered the likely reason for the water leaking. THE ENTIRE REFRIGERATION SYSTEM IS FAILING!
The freezer, which is set at -2F is registering 32-34 degrees with my instant read thermometer (which is accurate to -50F). The refrigerator portion is set at 37F and is registering 44 degrees.
No GE service is available for two weeks… after Christmas!
Question, does having non-GE service void the Warranty?
We are buying a small freezer as backup and have a small bar fridge for a few items
I'm 82 and have used/owned many refrigerators. Going back to my days as a child, I HAVE NEVER SEEN A REFRIGERATOR FAIL IN 76 YEARS, UNTIL OWNING A CAFE.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 28, 2023
Oh no!
We're so very to hear that your new refrigerator isn't operating as expected. We completely understand how disruptive it must be to find out the system is failing. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Kind regards. - Tierra@Café
We're so very to hear that your new refrigerator isn't operating as expected. We completely understand how disruptive it must be to find out the system is failing. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Kind regards. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GE cafe Refrigerator
on December 11, 2023
Posted by: ally9236
from Tampa FL
We own an appliance repair company and know which appliances give the most problems. GE has always been a reliable product and we did not hesitate to purchase this beautiful Cafe refrigerator when parts became no longer available on our old refrigerator.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe refrigerator
on December 11, 2023
Posted by: Ally923
We love the cafe line. It’s Reliable and a beautiful design.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great!
on December 7, 2023
Posted by: Jamz
from NW Indiana
Love the autofill magic! Looks lovely in our kitchen, top notch.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com