Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
407
4 Stars
115
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
379 out of
443)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
Solid Fridge
on January 8, 2024
Posted by: Rugga617
Love the look and function of the unit. Plenty of space in the fridge and the middle chiller drawer. The freezer having multiple storage shelves and the hidden shelf on the actual door part is fantastic and makes it more practical that a normal french door fridge/freezer
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beauty meets function
on January 5, 2024
Posted by: SarR
Beautiful inside and out. I love the matte finish. It is so easy to keep clean and looks very high-end. When you open the doors and the whole back of the fridge is backlit it’s just amazing.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Aesthetic is nice and that’s about it
on January 4, 2024
Posted by: Bartu
Aesthetic is nice and that’s about it. We’ve had nothing but problems since the day of install. We have received now 4 replacement doors all of which were not functional. Freezer had a malfunctioning grommet which has yet to be replaced after 1 year. Beyond the poor quality it at times sound like it’s a 20 year fridge knocking and hissing. We have a 10 year old fridge from a different brand that way out performs this fridge. We are very disappointed because we love the way this fridge looked with our new kitchen but ultimately we purchased a different fridge.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, January 18, 2024
Hi - We are deeply sorry to hear about the repeated issues you had with your beautiful Café refrigerator. This is certainly not the owner experience we wanted for you and apologize for your disappointment and inconvenience. We are glad to see you have been working with our consumer relations team and hope we have the opportunity to restore your faith in our brand. Wishing you the best! Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features!
on January 2, 2024
Posted by: JAD1
from Indiana
The matted black color is beautiful. The extra section for temperature selection is great. The freezer section has several drawers to keep food organuzed.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Completely Dependable and Well Designed
on December 31, 2023
Posted by: Matt66
from Arizona
This is my third Cafe refrigerator in the last 15 years in three different houses and I’d never buy anything else. Have never had a problem or made a service call. Personally, I don't want all the trendy features that some other manufacturers offer since it’s just something else to have break. The GE refrigerators do what you buy a refrigerator for; they work and don’t break down.
The LED backlighting on this model is great and a big improvement over the last version. The mat black looks great and no fingerprint cleaning.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Broke in less then 2 years
on December 26, 2023
Posted by: mr4teth
from PA
I would not recommend this frig. In less then 2 years my computer broke along with the convertible drawer.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren, Café_Appliances, January 9, 2024
Hi there - thanks for taking the time to write a review. We appreciate your feedback and apologize for any inconvenience caused by the issues with your refrigerator. We're glad to see you're working with our Consumer Relations team, and we're confident they will provide the assistance needed to resolve this matter promptly. If there is anything else we can assist with moving forward, please don’t hesitate to reach out anytime. Warm regards. Lauren@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on December 24, 2023
Posted by: Pat23
Like the third drawer. Also like the auto fill on the wayer
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best refrigerator out there
on December 22, 2023
Posted by: Best fridge
For a counter depth refrigerator I can't believe how much this can hold! It reminds me of my old sub zero. Love the extra drawer that can be changed from refrigerator to freezer temp.
Written by a customer while visiting cafeappliances.com