Customer reviews from cafeappliances.com
Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
344
4 Stars
92
3 Stars
20
2 Stars
19
1 Star
40
87%of customers recommend this product.
(
323 out of
373)
Customer Reviews for Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
FRIDGE541
on January 24, 2024
Posted by: FRIDGE541
Super convenient to find everything. Excellent storage.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great refrigerator
on January 28, 2024
Posted by: Coldbox
from New Berlin, PA
Love the drawer for soft freeze or lunch meat and cheese storage only issue is noise from ice maker and slower ice dispenser
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Wifi doesn’t work
on January 29, 2024
Posted by: Trinesse
from Delaware
Overall beautiful fridge but the wifi does not work for me.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on January 31, 2024
Posted by: Rr54
from California
So happy with the quality and look of my refrigerator
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great fridge poor support.
on January 31, 2024
Posted by: franklin
from South Carolina
This is a great product . Its a beautiful refridgerator how ever mine is not fully functional do to a manufacturing defect and Ive been waiting since October for a replacement. GE keeps this in their inventory but doesnt seem to be in a hurry to produce new ones. Make sme think they dont make them until they have a certain number of pre orders from people willing to wait
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Quality not as expected
on February 7, 2024
Posted by: AaronL74
We just had model CXE22DP2PBS1 refrigerator delivered and I'm very disappointed. The issues that can be fixed but I shouldn't have to: The stickers they put all over are not easy to remove, leaving heavy residue to remove, there is grease everywhere. Greaes on the door seals, ice maker, etc... it appears to have stained the finish where the door seals make contact. The finish on the sides has streaks, like dull spots.
The doors are 1/4" off when closed. The tek screws that hold the lower door hinge on are not seated flush.
The worst part is how loud it is. We are getting a new fridge due to our old one being loud and the new expensive CAFE is just as loud as our old one. I made sure the fridge was level after the installers left hoping that's why it was loud. Fridge is level and still loud.
The doors are 1/4" off when closed. The tek screws that hold the lower door hinge on are not seated flush.
The worst part is how loud it is. We are getting a new fridge due to our old one being loud and the new expensive CAFE is just as loud as our old one. I made sure the fridge was level after the installers left hoping that's why it was loud. Fridge is level and still loud.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 13, 2024
We are so sorry to hear of your experience with your refrigerator. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Very Disappointed.
on February 8, 2024
Posted by: PJJ3000
Fridge came with hardware unprotected. The interior gotv cratches from it. I would expect more attentive packing with the fridge of thisnprice range. A replacement fridge will be available in 6 moths. Ridiculous. Also, gaskets are not attached to the freezer drawer. Fridge got a lot of frost until I realize there was no seal on the freezer. I am done with cafe.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, February 14, 2024
Thanks for reaching out regarding your new refrigerator. We're sorry to hear it came with scratches and the gaskets aren't attached. Your comments are extremely important and will be considered by our product design team. To schedule service online, visit us at cafeappliances.com/service.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor seal
on February 12, 2024
Posted by: camco1
It’s a nice looking refrigerator & matches out other kitchen appliances but when the freezer is opened the seal falls loose at the bottom. I’m over 70 & getting down on the floor to put the seal back in place is a pain. Also the ice cubes are odd shaped & we get tiny black pieces in the cubes.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, February 15, 2024
We appreciate you taking a moment to connect and share your review. With this in mind, we are going to forward this over to our product team to review. This way we can look for improvements we can make going forward. Again, we appreciate your comments.
Written by a customer while visiting cafeappliances.com