Customer reviews from cafeappliances.com
Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
344
4 Stars
92
3 Stars
20
2 Stars
19
1 Star
40
87%of customers recommend this product.
(
323 out of
373)
Customer Reviews for Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
Great Features!
on January 2, 2024
Posted by: JAD1
from Indiana
The matted black color is beautiful. The extra section for temperature selection is great. The freezer section has several drawers to keep food organuzed.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Aesthetic is nice and that’s about it
on January 4, 2024
Posted by: Bartu
Aesthetic is nice and that’s about it. We’ve had nothing but problems since the day of install. We have received now 4 replacement doors all of which were not functional. Freezer had a malfunctioning grommet which has yet to be replaced after 1 year. Beyond the poor quality it at times sound like it’s a 20 year fridge knocking and hissing. We have a 10 year old fridge from a different brand that way out performs this fridge. We are very disappointed because we love the way this fridge looked with our new kitchen but ultimately we purchased a different fridge.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, January 18, 2024
Hi - We are deeply sorry to hear about the repeated issues you had with your beautiful Café refrigerator. This is certainly not the owner experience we wanted for you and apologize for your disappointment and inconvenience. We are glad to see you have been working with our consumer relations team and hope we have the opportunity to restore your faith in our brand. Wishing you the best! Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Door closing is horrible design
on January 10, 2024
Posted by: Lame refrigerator
The door is sdo frustrating. it resists closing when you lightly try to shut it so it remains open often and the alarm goes off. Its actually very frustrating and awful design.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 22, 2024
Hi! Thank you for providing us with your feedback. We are so sorry to hear that you are experiencing issues with the doors on your refrigerator closing. This is definitely not the user experience that we want or strive for, and we recommend always closing the left door before closing the right door for the most secure closing. If you are still experiencing issues with the closing of your doors, service may be needed. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home. - Adrian@Cafe
We appreciate you choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Space
on January 16, 2024
Posted by: Ang01
from Lake Mills, Wi
Love the color and space of this fridge. I wish it didn’t come standard with stainless steel handles because I went with a different color and now have brand new handles sitting in my basement.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Nice refrigerator
on January 16, 2024
Posted by: Tom5033
from Oregon
Very nice refrigerator. Have not owned it long, but so far it is operating quietly. Excited for the long haul use of this unit.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Horrible
on January 17, 2024
Posted by: Stan bad cafe fridge
The door doesn’t close properly. It’s awfully designed
Response from cafeappliances.comBy Tierra, Cafe_Appliances, January 26, 2024
Hi,
Thanks so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We certainly understand how disruptive it can be for the door not to close properly. We want to help! Please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If none of this seems to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day. - Tierra@Cafe
Thanks so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We certainly understand how disruptive it can be for the door not to close properly. We want to help! Please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If none of this seems to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Worth the Wait
on January 17, 2024
Posted by: Glendale customer
Beautiful range and refrigerator, we did have to wait a few months until they were available but worth the wait
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very Roomy
on January 21, 2024
Posted by: Coachmikewp
from Pine Brook, nj
Great addition for our remodeled kitchen. Matches perfect. Also very roomy.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com