Customer reviews from cafeappliances.com
Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
344
4 Stars
92
3 Stars
20
2 Stars
19
1 Star
40
87%of customers recommend this product.
(
323 out of
373)
Customer Reviews for Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
The style is great
on October 27, 2023
Posted by: Nikki72112
We love our new fridge the look and all the space.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Very disapointed
on October 29, 2023
Posted by: frankg
Waited 2 months for this fridge and so far a huge disapointment. The Convertible temp drawer does not work at all and the area under the crisper drawer keeps filling up with water. Repairman has been here once and is hopefully coming back next week with a plan to fix it. Someone in the quality control area must have been taking a nap!!!!!!!!!!!!!
Response from cafeappliances.comBy Devin, Café_Appliances, October 30, 2023
Hello,
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are truly sorry to hear that the convertible temperature drawer is not working, and water keeps filling up under the crisper drawers. This is certainly not the quality that we expect, and we're pleased to hear that you are taking advantage of the manufacturers warranty, and have an upcoming service appointment with our factory service team. We have an excellent team of service technicians, and we are confident they can get this taken care of for you. Thank you for your patience and understanding during this process. Have great day! -Devin@Café
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are truly sorry to hear that the convertible temperature drawer is not working, and water keeps filling up under the crisper drawers. This is certainly not the quality that we expect, and we're pleased to hear that you are taking advantage of the manufacturers warranty, and have an upcoming service appointment with our factory service team. We have an excellent team of service technicians, and we are confident they can get this taken care of for you. Thank you for your patience and understanding during this process. Have great day! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very nice looking and functioning refrigerator
on November 1, 2023
Posted by: UMM92
from DC metro area
So far we are really enjoying this refrigerator. This is our first French door style and this model has the extra "programmable middle drawer" so it took some rethinking on where to store things compared to our previous side-by-side model. It is an upgrade in many ways.
We like the LED light panel in the back and the upgraded trim on the handles. There is good space for a counter depth model.
If there is one tip to point out, it's the ice-maker in door dispenser. If you are using the indoor dispenser - especially if you just want to use your hand to catch a couple of cubes - it is sometimes hard to "catch" all of the ice without some of it falling by the way side. It comes out quite fast. It appears to be designed so that you have to hold a container as close to the chute as possible.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Really like this refrigerator!
on November 13, 2023
Posted by: Pattyv
We've had this refrigerator for about 2-3 weeks, and so far are really happy with it. The inside is well lit, and it's easy to organize just about everything. Only downside is the produce drawers are a little small, but that's probably because we needed a counter depth refrigerator. But absolutely love the center drawer. The 3 freezer drawers make it easy to organize and store frozen goods. Pleasantly surprised all the room! The icemaker has limited storage, but is more than adequate for everyday needs.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gorgeous & Practical
on November 14, 2023
Posted by: Emjaco
from Castle Rock, CO
Not only is this refrigerator gorgeous inside and out, it is the perfect size!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Features are quality- good.
on November 17, 2023
Posted by: RichardS
from Garden City, NY
Has more compartments for useage. Works well, is quiet and fits perfectly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on November 22, 2023
Posted by: Jmac06156
from Port Huron Michigan
Unit is beautiful and works as advertised with all functionalities.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful unit
on November 22, 2023
Posted by: Jmac0615
Beautiful unit wors as advertised. LED lights are beautiful
Written by a customer while visiting cafeappliances.com