Customer reviews from cafeappliances.com
Caf - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(612 Reviews)
Rating breakdown 612 reviews
5 Stars
405
4 Stars
111
3 Stars
26
2 Stars
27
1 Star
43
87%of customers recommend this product.
(
375 out of
433)
Customer Reviews for Caf - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
2
NOT HAPPY
on November 2, 2023
Posted by: Rick the second one
The model delivered was different that what was on the showroom floor. Often have to open and close all the doors before I can select to dispense ice. The ice door sticks. Takes two hands to open. I have to open the ice door to get ice because it wont dispense ice.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, November 3, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the issues you are experiencing with the icemaker. That is not something we expect.
For the best assistance on this, we recommend getting one of our approved technicians out to check on this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
For the best assistance on this, we recommend getting one of our approved technicians out to check on this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
In Awe!
on November 4, 2023
Posted by: Suzy1123
from Southern New Jersey
Beautiful! Gives a WOW look to my kitchen. I love the drawer for my beverages and am impressed with the AutoFill feature.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beauty meets function
on January 5, 2024
Posted by: SarR
Beautiful inside and out. I love the matte finish. It is so easy to keep clean and looks very high-end. When you open the doors and the whole back of the fridge is backlit it’s just amazing.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Happy Life!
on June 6, 2024
Posted by: J Jammer
from Lost Angeles, CA
For the size we were amazed with how much room it had compared to our old refrigerator. The built in features and the overall appearance has made my wife happy. Happy wife, happy life!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Broken after 5 months
on June 11, 2024
Posted by: JADR
from Orlando, FL
My GE Cafe is 5 months old - it stopped cooling so had a service call & learned the inverter is broken so we are now without a refrigerator for 2 weeks as we await for the part to arrive. Soooo disappointing!!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, June 11, 2024
We are extremely sorry to hear that your new refrigerator has experienced issues with cooling. We see that you are currently working with one of our certified technicians to get this issue resolved, and we are confident that they will provide you with the necessary information to get this issue resolved.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor performance and no Support
on July 25, 2024
Posted by: Frustration
from Kansas
Looks great, failed at the 1 year mark just a day before warranty expires, but GE likes to play games and manipulate the dates to get out of paying. 3 months dealing with them, 9 service calls, and now the unit is completely dead. DO NOT TRUST GE! Fridge itself is very poorly designed and has many fail points per the repairman. Save your money, don't be fooled!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, July 26, 2024
We're sorry to hear about your refrigerator needing repair. We do see that you are currently working with our internal team towards getting this resolved. We're confident that we can help make this right.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Absolutely Beautiful!!
on November 21, 2024
Posted by: Taragon
from Canton, Ohio
This refrigerator is so gorgeous, I don’t even want to put my old groceries in it!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
NOT SCRATCH RESISTANT
on March 13, 2025
Posted by: DebsDallas
I thought I would love my new matte white Cafe appliances, but the refrigerator has caused so much stress. After only 3 months it has dents and scratches. The refrigerator can barely be bumped without causing damage. I get so paranoid every time anyone goes near it! I DO NOT recommend the matte white appliances especially if there are children in the house.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 17, 2025
We will be passing your comments about the material and design over to our product team to review. That way we can look for improvements we can make for our models going forward. Thanks again for sharing.
Written by a customer while visiting cafeappliances.com