Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
407
4 Stars
115
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
379 out of
443)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte White
Customer Rating
5
Great Fridge
on January 9, 2026
Posted by: gcmoore
We love the features and configuration of this fridge. The auto-sensing water dispenser is great. We also love the freezer options.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
I miss water being dispensed in cup measurements
on January 7, 2026
Posted by: KLands
from York, PA
I like everything about the refrigerator so far except the display screen and not dispensing in cups vs only ounces. I also lost the hot water feature I had on GE Profile but upgraded to Cafe to match other appliances.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
lousy refrigerator
on January 5, 2026
Posted by: frustrating dishwasher
the refrigerator is very small even with separate drawers. the lighting inside is like the twilight zone and the ice cubes produced are like the size of pellets
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, January 13, 2026
We recommend reviewing the storage options for this refrigerator starting on page 15 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--tEAXvdu---/b62b5a37063af0c0d2745f69e26af0bc92dc82c9.pdf. We will be sure to share your feedback on the design of this model with the proper teams for further review.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Very disappointed !
on January 4, 2026
Posted by: AliTaba
from 103 Awning
After using it for 3 weeks, the freezer started building ice!
Response from cafeappliances.comBy Julia, Cafe, January 13, 2026
We recommend reviewing the troubleshooting in this article on our GE Appliances website here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16894. If these tips don't resolve the issue, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Fridge
on January 3, 2026
Posted by: gcmoore
from Metro Atlanta, GA
So far we love this refrigerator. The LED backlighting was a particular selling point. We also love the overall storage layout. Another major selling point was the multiple temperature options in the middle fridge/freezer drawer
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Nice features but interior door shelves break
on January 3, 2026
Posted by: TomG21
Overall a nice fridge, especially the water dispenser, but we’ve already had to replace 2 of the shelves on the door, both under normal use. One broke within a 3 months and the other after 6. Neither covered by warranty.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Dianna, Cafe Appliances, January 8, 2026
We do see a member of our team was able to work with you regarding this. We would recommend reaching back out to them if you need further assistance.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful refrigerator
on January 2, 2026
Posted by: JandD
from Greenville, SC
This refrigerator is a gorgeous and classy addition to our kitchen as the appearance and style are very elegant. There are a couple of features that we wish were different. This includes the autofill feature, it has overfilled on a couple of occasions and it has stopped well short on others. The fill point for the water dispenser is too close to the edge of the recess forcing users to put whatever they're filling in danger of falling over. The ice dispenser tends to dispense very small cubes that look like it's a blend of cubes and shaved ice. Other than these refrigerator is exceptionally good and, in our opinion, provides the expected value for the cost.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking refrigerator
on January 1, 2026
Posted by: Jerry420
Great looking, very functional. Love the counter depth size.
Written by a customer while visiting cafeappliances.com