Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
407
4 Stars
115
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
379 out of
443)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
1
Multiple repairs needed
on August 8, 2022
Posted by: JennH
from Cleveland, OH
I would not recommend this refrigerator or the cafe series. Our refrigerator, cafe range, and microwave have all needed multiple repairs most happening within the first year. We only have a family of three and are very careful with our new kitchen and new cafe appliances. We inquired about getting replacements and were told we had to pay after the first year or get the warranty. We never expected to get to know our local GE repair servicemen so well and to have 8 service calls on our cafe series within 3years with no end in sight. Customer service is not willing to remediate this longstanding issue, only providing bandaids that soon lead to more or repeated repairs of the same parts.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, August 9, 2022
Hi there thank you for taking the time to let us know how we are doing. We are incredibly disappointed to read about your experience with your Cafe appliances, and we are so sorry for the headache these repairs have caused for you. Please know that your experience has not at all lived up to our usual quality standards.
One of our agents has reached out to you via email to collect some more information and provide some next steps. We look forward to hearing from you in any ways that we can. -Elliot@Cafe
One of our agents has reached out to you via email to collect some more information and provide some next steps. We look forward to hearing from you in any ways that we can. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Refrigerator
on March 9, 2022
Posted by: Noah23
from Wilmington, NC
This is the long awaited counter depth that we have been waiting for. Same great features as the full size.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
love the look
on March 8, 2022
Posted by: MAM56
from BAY SPRINGS, MS
Best look and nice that it is offered in counter depth
Written by a customer while visiting cafeappliances.com
Customer Rating
5
fridge
on March 8, 2022
Posted by: ramon
from mcallen tx
Looks awesome! Cup fill technology is great! Different handle colors
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome Look
on March 8, 2022
Posted by: Camo12
from Bakersfield, Ca
This product is great! Everyone needs to own one!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Didn't know a refrigerator could be sexy
on March 8, 2022
Posted by: Mer44
from Grand Island, NE
DANG! This thing is nice! Beautiful design and awesome features
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Color
on March 8, 2022
Posted by: KyleBendele
from Ohio
Awesome white color that really stands out compared to its competitors.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
i love this due to the look and sheekness
on February 10, 2022
Posted by: LoLo69
from Lakeland Florida
LOVE this brand of fridge!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting cafeappliances.com