Customer reviews from cafeappliances.com
Caf - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3 out of 5
4.3
(591 Reviews)
Open Ratings Snapshot
Rating breakdown 591 reviews
5 Stars
396
4 Stars
105
3 Stars
25
2 Stars
22
1 Star
43
87%of customers recommend this product. 
(
369 out of 425
)
Best Buy Privacy Policy
Customer Reviews for Caf - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
5 out of 5
5
Excellent refrig
on October 24, 2025
Posted by: John1964
[This review was collected as part of a promotion.] So far (a few months) this replacement refrig is working great. First refrigerator had a ‘beautiful’ major dent on the front facing door. However I’m greatful that GE replaced it .
So the only ‘concern’ I have is the ice maker. What genius GE engineer invited this loud ‘kerklunk’ mechanism. First time I hear it, it scared the you know what out of me. This is not a major issue,But, work on it.
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Cafe Refrigerator
on October 24, 2025
Posted by: Kdmayna
from Texas
This refrigerator is great. Nothing negative to say at all
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Modern & sleek!
on October 26, 2025
Posted by: Sherry Raye
from Surprise, AZ
[This review was collected as part of a promotion.] Love my GE Cafe Refrigerator. In door auto fill water, backlit shelves, middle drawer option as a fridge or freezer. And the style is modern & sleek. Large capacity & very quiet.
I would recommend this to a friend!
Response from cafeappliances.comBy Cafe AppliancesOctober 31, 2025
We’re happy to hear you’ve been enjoying the beautiful design and fabulous functionality of your new refrigerator. We love the flexibility offered by the convertible drawer with soft freeze, and the LED lighting provides unmatched visibility.
Written by a customer while visiting cafeappliances.com
Customer Rating
4 out of 5
4
Height available for tall beverage containers
on October 30, 2025
Posted by: Rogue
from Heath, Ohio
[This review was collected as part of a promotion.] Overall the refridgerator is really nice. There is a tiny shelf on left door at very top that is so narrow it is hard to find anything to fit in it. Maybe airline size liquor bottles? Also the 2nd shelf on left side is split so you can slide it in half allowing you to put taller beverage containers on bottom shelf. Problem is it is not quite wide enough for my gallon tupperware ice tea container; the right door shelf box (also for tall containers like gallon milk jugs) is just an inch too high requiring you to tilt container considerably to insert into shelf. This is not a problem with screw cap containers but again a pitcher full of ice tea means you can't be full to the top as it will spill while tilting. Love the drawers for middle and drawers inside freezer.
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Love this! Couldn't be better
on October 31, 2025
Posted by: LoriK
from Door County, WI
[This review was collected as part of a promotion.] Absolutely the best designed refrigerator ever! The light in the rear and the pull out drawer are the best features ever.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2 out of 5
2
Bring your flashlight
on November 3, 2025
Posted by: GTG123
from US
The interior lighting is inexplicably dim and almost entirely from the back, so all the food is backlit and therefore hard to see. Who designed this thing, a vampire?
No, I would not recommend this to a friend.
Response from cafeappliances.comBy TierraCafé_AppliancesNovember 4, 2025
We value the feedback on the LED light wall of your refrigerator. We will be sure to pass this information along to our product design team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
My Favorite
on November 4, 2025
Posted by: Connie2
from Couer d’Alene
It’s beautiful inside and out. The door reminds me if I leave it open by mistake. The ice maker is relatively quiet. And best of all—it doesn’t show fingerprints on the outside. I LOVE it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3 out of 5
3
Too early to tell
on November 5, 2025
Posted by: Fat Daddy
from Oswego IL
Very pricey for a small capacity fridge. Ice maker is slow to dispense ice. It’s handsome looking but it doesn’t mask the facts I stated.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
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