Customer reviews from cafeappliances.com
Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
353
4 Stars
95
3 Stars
21
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
332 out of
384)
Customer Reviews for Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
5
Great features, great look.
on May 26, 2025
Posted by: Kzuk
Great refrigerator. Love the extra drawer we use for water. Large door shelves hold a lot. Love the look and it complements our kitchen.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Stay away so so Disappointed
on June 2, 2025
Posted by: Frustrated not working
Total junk….noises have been admitted by company and they have denied to fix. This happened day 1 on our purchase.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, June 6, 2025
We are more than happy to provide guidance with this refrigerator. Some of the noises that you are experiencing may be normal. We have provided a list of normal refrigerator sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noises you are experiencing are not listed, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If the noises you are experiencing are not listed, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Look
on June 2, 2025
Posted by: Very happy customers
from Up state NY
We love the look of our new refrigerator and the auto sensing for the water is awesome!! Also love the way the light comes on when you walk up to the door …
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great beauty
on June 2, 2025
Posted by: Cele anne
Beautiful, large, convenient I am very satisfied so far!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good refrigerator, nice design, unfortunately...
on June 3, 2025
Posted by: HankC
We like the design and functionality of the Cafe refrigerator, however, we were disappointed that the defrost cycle doesn't work and that a fan will have to be replaced, all this as the product is new.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features!
on June 3, 2025
Posted by: Liddy N
from Northern California
Beautifully made appliance. It’s sleek and configured perfectly to for us. The autofill has been absolutely fantastic. Only downside is the smaller capacity ice compartment and a non-refrigerated water line. Otherwise perfect.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Not super impressed
on June 5, 2025
Posted by: Hockeyblade
Based on what is available and the cost of this unit. We are not very impressed. It's a nice unit and we like the refrigeration section layout but the drawers seem a bit cheap. Same with the freezer drawer, it seems flimsy. For the cost, the drawers should be much nicer. We like the wifi option to handle settings and notifications. If it were not for the fact that this was one of the only units that fit in our location, we would have bought a different brand. It definitely overpriced for what you get.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 10, 2025
We want to help out with the drawers not feeling as expected. We recommend checking to see if you notice any damage or obstruction on the tracks. It can also be important to see if the refrigerator is completely level to the ground.
If you are still experiencing issues, we do suggest scheduling service with one of our Bodewell technicians. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you are still experiencing issues, we do suggest scheduling service with one of our Bodewell technicians. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com
Customer Rating
5
All features are great!
on June 10, 2025
Posted by: Ken C
Best Refrigerator we ever purchased! Shelves are perfect, water/ice dispenser are perfect.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com