Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
406
4 Stars
114
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
378 out of
441)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
5
Beautiful and Quality!
on September 11, 2023
Posted by: khuff8
from Wilmington, DE
Beautiful and spacious! I love the crisper drawer.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Really like the frig drawer for cooling or freeze
on September 11, 2023
Posted by: Jac1
from Ca.
I really like my new frig I just wish I would have purchased a deeper one😉
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Wow!
on September 10, 2023
Posted by: Debbiecakes73
from Spring Hill, FL
Beautiful frig and very high end. When you open the doors, it's a wow moment! Everything is automatically set and easy to connect to my WiFi.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra@Café , GE Appliances, September 15, 2023
Hey there!
We're so glad to hear that your new fridge is working well for you. Thank you so much for choosing Café Appliances for your home! We agree that this unit is very beautiful! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We appreciate you taking the time to share with us. Enjoy your unit! - Tierra@Café
We're so glad to hear that your new fridge is working well for you. Thank you so much for choosing Café Appliances for your home! We agree that this unit is very beautiful! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We appreciate you taking the time to share with us. Enjoy your unit! - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Faulty “sealed” system
on September 6, 2023
Posted by: coloradomodern
from Castle Rock, CO
Honestly, the design of this unit is second to none. It’s sleek and functional. However, the “sealed” system has been a total failure. The piece that is supposed to slide out when the door closes to “seal” the unit, is faulty. Mine never catches and has costs me hundreds in electric costs as it leaves a gap open between the doors - I only noticed once the light caught the copper shelving color one evening. For looks, I’d give it a 10/10, but quality/functionality doesn’t deserve any stars at all.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, September 7, 2023
Good morning,
Thank you for taking the time to leave a review on your Café Appliances french-door refrigerator. We value your opinion, and appreciate hearing your feedback!
With that being said, we are sorry to hear that you are experiencing issues with the sealed system. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling a service appointment with our factory service team to ensure this gets resolved. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
This refrigerator truly is a great appliance, and we are pleased to hear that you're happy with the sleek appearance, and functionality it provides. We have a wonderful team of service technicians, and we are confident they can get this repaired in no time. Thank you for your review, and for choosing our brand for your home!
-Devin@Café
Thank you for taking the time to leave a review on your Café Appliances french-door refrigerator. We value your opinion, and appreciate hearing your feedback!
With that being said, we are sorry to hear that you are experiencing issues with the sealed system. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling a service appointment with our factory service team to ensure this gets resolved. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
This refrigerator truly is a great appliance, and we are pleased to hear that you're happy with the sleek appearance, and functionality it provides. We have a wonderful team of service technicians, and we are confident they can get this repaired in no time. Thank you for your review, and for choosing our brand for your home!
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Stylish Efficient
on September 6, 2023
Posted by: elshirk
from Kalispell, MT
Great stylish look. Love the colors, set up specially my middle drawer and freezer
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Stunning refrigerator, terrible packaging!
on September 6, 2023
Posted by: Brittany
Everything about this refrigerator is stunning except the packaging process. When the refrigerator was manufactured, the plastic they wrap around the unit is tucked in every trim piece. I'm sure if you take apart the unit piece by piece the plastic will come off clean, but I purchased the unit assembled and its covered in this terrible green plastic that I cannot remove. Either I figure out how to disassemble the unit to remove the plastic or take a razor blade to each and every trim piece.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love my Cafe Collectikn
on September 1, 2023
Posted by: ELS59
from Kalispell, MT
Looks amazing, shelves good, produce boxes drawers not strong enough
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Shame it doesn’t work
on September 1, 2023
Posted by: Beep
Horrible. They delivered a second one. Problems with that one also. Will be returning and picking out something other than GE
Response from cafeappliances.comBy Tierra@Café , GE Appliances, September 1, 2023
Oh no!
We're so very sorry to hear that you're having issues with your refrigerator. We can certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a wonderful day. - Tierra@Café
We're so very sorry to hear that you're having issues with your refrigerator. We can certainly understand how disruptive something like this can be and we want to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Have a wonderful day. - Tierra@Café
Written by a customer while visiting cafeappliances.com