Customer reviews from cafeappliances.com
Caf - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
405
4 Stars
111
3 Stars
25
2 Stars
26
1 Star
43
87%of customers recommend this product.
(
375 out of
433)
Customer Reviews for Caf - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
5
Great features
on April 26, 2024
Posted by: CAdams
Just installed today small dent in freezer door appointment made for Tech to visit love it so far.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, May 16, 2024
We are thrilled that you are loving your new refrigerator despite the dent in the freezer door. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on April 27, 2024
Posted by: Stephanie112
Most beautiful and best refrigerator I’ve ever had. I sell appliances and been in the business for over 40 years. I have access to any brand of appliances and I chose Cafe. I also recommend Cafe to my customers. So far I have the refrigerator counter depth with dispenser and the air fry/convection microwave OTR. Next is the 30” double oven range. All in stainless steel. BEAUTIFUL!!
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, May 2, 2024
We are ecstatic that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quality at its best.
on May 2, 2024
Posted by: KB48
Great quality and beautiful. Exceptional features and organization.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, May 3, 2024
We love hearing that you’ve been so impressed with the many fantastic features and outstanding organization options in your new refrigerator. We really love the convenience you get when connecting this model with our SmartHQ app, and the humidity-controlled drawers do an excellent job of keeping your food fresh for longer.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Fridge
on May 7, 2024
Posted by: Jfames89
from Port St. Lucie, FL
The fridge is beautiful. It works Great so far. The backlight looks amazing.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, May 9, 2024
We are ecstatic that you are loving your new refrigerator and its internal lighting. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe 36 Inch Wide 22.3 Cu. Ft. Smart Counter-Depth
on May 15, 2024
Posted by: cac57
Have had my Cafe refrigerator installed for a little over a month now. PROS: Handsome addition to our kitchen remodel; size is sufficient for a 2 person household; all functions are easy to set up and use; I do like the optional drawer for refrigeration or soft freeze. CONS: vegetable and fruit storage is limited (small drawers) Water/ice on door - Autofil is a great feature although it doesn't always fill entirely - could be the way light hits the unit; ice auger is slow compared to old unit that was not a GE product. Would I purchase again? Not sure - probably would go with a larger cubic ft storage area.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Problems with GE Cafe Refrigerator
on May 20, 2024
Posted by: DonV
Ordered unit on 11/29/23
Received/Installed on 3/3/2024
- Damage to right side of fridge (kept unit for 10% discount) Had already waited 3 months for unit.
- Ice Maker not working after a few weeks
Service Dept visit on 4/29/2024
- Determined entire Left Door needed to be replaced
- Door delivered on 5/17/2024
Service Dept visit to install on 5/20/2024
- Unpacked and notices damage to left/top corner of door
New door ordered and service scheduled for 6/6/2024
Received/Installed on 3/3/2024
- Damage to right side of fridge (kept unit for 10% discount) Had already waited 3 months for unit.
- Ice Maker not working after a few weeks
Service Dept visit on 4/29/2024
- Determined entire Left Door needed to be replaced
- Door delivered on 5/17/2024
Service Dept visit to install on 5/20/2024
- Unpacked and notices damage to left/top corner of door
New door ordered and service scheduled for 6/6/2024
This has been very frustrating and inconvenient for us to have to coordinate our schedule to get this fixed. Especially for a high end GE Cafe Refrigerator that my wife really likes!
We paid a lot of money for this unit and to have these quality problems is unacceptable. Not sure what can be done but this does not make me want to recommend GE Appliances to others. Please make it right!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 22, 2024
We're sorry to hear about the door needing to be replaced multiple times. That is not something we expect. We do see that you are working with our internal team to help get this repaired. We're confident that we can make things right.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great unit!
on May 20, 2024
Posted by: JICs
from Des Moines, IA
Great refrigerator. I thought the shelf depth would be too narrow but it has actually helped to keep things from ‘getting lost’ in the back. The auto fill is fabulous. The only thing to be wary of is that you close the door completely each time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lots of room and easy to see what's in it.
on May 24, 2024
Posted by: Ruthie1
It holds more than I thought it would and so easy to see what's in it.
Written by a customer while visiting cafeappliances.com