Customer reviews from cafeappliances.com
Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
353
4 Stars
95
3 Stars
21
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
332 out of
384)
Customer Reviews for Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
4
Cafe 36 Inch Wide 22.3 Cu. Ft. Smart Counter-Depth
on May 15, 2024
Posted by: cac57
Have had my Cafe refrigerator installed for a little over a month now. PROS: Handsome addition to our kitchen remodel; size is sufficient for a 2 person household; all functions are easy to set up and use; I do like the optional drawer for refrigeration or soft freeze. CONS: vegetable and fruit storage is limited (small drawers) Water/ice on door - Autofil is a great feature although it doesn't always fill entirely - could be the way light hits the unit; ice auger is slow compared to old unit that was not a GE product. Would I purchase again? Not sure - probably would go with a larger cubic ft storage area.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Problems with GE Cafe Refrigerator
on May 20, 2024
Posted by: DonV
Ordered unit on 11/29/23
Received/Installed on 3/3/2024
- Damage to right side of fridge (kept unit for 10% discount) Had already waited 3 months for unit.
- Ice Maker not working after a few weeks
Service Dept visit on 4/29/2024
- Determined entire Left Door needed to be replaced
- Door delivered on 5/17/2024
Service Dept visit to install on 5/20/2024
- Unpacked and notices damage to left/top corner of door
New door ordered and service scheduled for 6/6/2024
Received/Installed on 3/3/2024
- Damage to right side of fridge (kept unit for 10% discount) Had already waited 3 months for unit.
- Ice Maker not working after a few weeks
Service Dept visit on 4/29/2024
- Determined entire Left Door needed to be replaced
- Door delivered on 5/17/2024
Service Dept visit to install on 5/20/2024
- Unpacked and notices damage to left/top corner of door
New door ordered and service scheduled for 6/6/2024
This has been very frustrating and inconvenient for us to have to coordinate our schedule to get this fixed. Especially for a high end GE Cafe Refrigerator that my wife really likes!
We paid a lot of money for this unit and to have these quality problems is unacceptable. Not sure what can be done but this does not make me want to recommend GE Appliances to others. Please make it right!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 22, 2024
We're sorry to hear about the door needing to be replaced multiple times. That is not something we expect. We do see that you are working with our internal team to help get this repaired. We're confident that we can make things right.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great unit!
on May 20, 2024
Posted by: JICs
from Des Moines, IA
Great refrigerator. I thought the shelf depth would be too narrow but it has actually helped to keep things from ‘getting lost’ in the back. The auto fill is fabulous. The only thing to be wary of is that you close the door completely each time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lots of room and easy to see what's in it.
on May 24, 2024
Posted by: Ruthie1
It holds more than I thought it would and so easy to see what's in it.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great space
on May 26, 2024
Posted by: Special
from Syracuse ny
I love the space in refrig and the middle drawer being abl6to use as more refrigerator space or wine or xtra freezer space is great
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Review
on May 27, 2024
Posted by: Tamfatboy99
from Southport, NC
Not as much room as I thought but like everything else about it. Live the alarm indicating open doors, water measurement feature. Pretty inside
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the middle drawer. Quick access.
on May 28, 2024
Posted by: Clord
from Hoover Alabama
So far our Cafe refrigerator is great. We love everything about it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Down size is right size.
on May 31, 2024
Posted by: Jim Step
Easy access to everything. Lighting makes it all visible.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com