Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
407
4 Stars
115
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product.
(
379 out of
443)
Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
5
FRIDGE541
on January 24, 2024
Posted by: FRIDGE541
Super convenient to find everything. Excellent storage.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Nice looking, bad product
on January 23, 2024
Posted by: Chri436
from Fredericksburg, VA
This refrigerator was purchased right at 2 years ago. I picked up the first one from store, installed it, plugged it in, and nothing happened. East Coast appliance was very good about having another one delivered in 2 days.
The first 2 years it been a great refrigerator. Family and friends comment on how nice the fridge is, but looks only go so far.
2 weeks ago the ice maker stopped. After doing some research this seems like a common issue with GE refridgerators. Then I noticed things in the freezer didn't seem as frozen. 2 days ago the frozen water bottle had water moving in it. So now a repair tech will be out in 3 days to find and hopefully fix the issues.
Here is my conclusion of this very nice looking refrigerator. Just because of the high price tag, doesn't mean it's a high quality product. If you really really want this refrigerator l, get the extended warranty. But knowing my luck the refrigerator will break down as soon as the warranty is over. The refrigerator is not worth the price in my opinion.
The first 2 years it been a great refrigerator. Family and friends comment on how nice the fridge is, but looks only go so far.
2 weeks ago the ice maker stopped. After doing some research this seems like a common issue with GE refridgerators. Then I noticed things in the freezer didn't seem as frozen. 2 days ago the frozen water bottle had water moving in it. So now a repair tech will be out in 3 days to find and hopefully fix the issues.
Here is my conclusion of this very nice looking refrigerator. Just because of the high price tag, doesn't mean it's a high quality product. If you really really want this refrigerator l, get the extended warranty. But knowing my luck the refrigerator will break down as soon as the warranty is over. The refrigerator is not worth the price in my opinion.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 1, 2024
Oh no! We are extremely sorry to hear that your refrigerator has experienced issues with the icemaker and the freezer not operating as designed. This is not the quality we expect and is definitely not the consumer experience that we strive for. We will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing Cafe Appliances for your home. - Adrian@Cafe
We appreciate you choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very Roomy
on January 21, 2024
Posted by: Coachmikewp
from Pine Brook, nj
Great addition for our remodeled kitchen. Matches perfect. Also very roomy.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Worth the Wait
on January 17, 2024
Posted by: Glendale customer
Beautiful range and refrigerator, we did have to wait a few months until they were available but worth the wait
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Horrible
on January 17, 2024
Posted by: Stan bad cafe fridge
The door doesn’t close properly. It’s awfully designed
Response from cafeappliances.comBy Tierra, Cafe_Appliances, January 26, 2024
Hi,
Thanks so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We certainly understand how disruptive it can be for the door not to close properly. We want to help! Please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If none of this seems to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day. - Tierra@Cafe
Thanks so much for taking the time to connect. We're so very sorry to hear you're not having the best experience with your new refrigerator. We certainly understand how disruptive it can be for the door not to close properly. We want to help! Please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If none of this seems to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Nice refrigerator
on January 16, 2024
Posted by: Tom5033
from Oregon
Very nice refrigerator. Have not owned it long, but so far it is operating quietly. Excited for the long haul use of this unit.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Space
on January 16, 2024
Posted by: Ang01
from Lake Mills, Wi
Love the color and space of this fridge. I wish it didn’t come standard with stainless steel handles because I went with a different color and now have brand new handles sitting in my basement.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Door closing is horrible design
on January 10, 2024
Posted by: Lame refrigerator
The door is sdo frustrating. it resists closing when you lightly try to shut it so it remains open often and the alarm goes off. Its actually very frustrating and awful design.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 22, 2024
Hi! Thank you for providing us with your feedback. We are so sorry to hear that you are experiencing issues with the doors on your refrigerator closing. This is definitely not the user experience that we want or strive for, and we recommend always closing the left door before closing the right door for the most secure closing. If you are still experiencing issues with the closing of your doors, service may be needed. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home. - Adrian@Cafe
We appreciate you choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com