Customer reviews from cafeappliances.com
Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3 out of 5
4.3
(623 Reviews)
Open Ratings Snapshot
Rating breakdown 623 reviews
5 Stars
406
4 Stars
114
3 Stars
28
2 Stars
27
1 Star
48
86%of customers recommend this product. 
(
378 out of 441
)
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Customer Reviews for Caf - 36 in. Wide 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
5 out of 5
5
Quality at its best.
on May 2, 2024
Posted by: KB48
Great quality and beautiful. Exceptional features and organization.
Response from cafeappliances.comBy MichaelCafe_ApplianecsMay 3, 2024
We love hearing that you’ve been so impressed with the many fantastic features and outstanding organization options in your new refrigerator. We really love the convenience you get when connecting this model with our SmartHQ app, and the humidity-controlled drawers do an excellent job of keeping your food fresh for longer.
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Beautiful
on April 27, 2024
Posted by: Stephanie112
Most beautiful and best refrigerator I’ve ever had. I sell appliances and been in the business for over 40 years. I have access to any brand of appliances and I chose Cafe. I also recommend Cafe to my customers. So far I have the refrigerator counter depth with dispenser and the air fry/convection microwave OTR. Next is the 30” double oven range. All in stainless steel. BEAUTIFUL!!
I would recommend this to a friend!
Response from cafeappliances.comBy AdrianGE_AppliancesMay 2, 2024
We are ecstatic that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Great features
on April 26, 2024
Posted by: CAdams
Just installed today small dent in freezer door appointment made for Tech to visit love it so far.
I would recommend this to a friend!
Response from cafeappliances.comBy AdrianGE_AppliancesMay 16, 2024
We are thrilled that you are loving your new refrigerator despite the dent in the freezer door. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
4 out of 5
4
Beautiful but features need some improvement
on April 25, 2024
Posted by: erin123
from Vergas, MN
This fridge is beautiful but a few of the features leave something to be desired. I like that the back wall lights up so you can see everything inside. The really large door shelves are sturdy and create a lot of extra space! The storage drawer handles are on the bottom of the drawers, not the top as most fridges, so I grab the wrong area every time. The ice maker doesn't make ice very quickly so we run out easily...I think I read it makes 6 cubes an hour. Way too slow! Also, the water filler is so slow I don't bother to use it and use my reverse osmosis faucet instead. The auto fill feature works sporadically. The soft freeze option in the top drawer doesn't soft freeze...ice cream is like a thick soup, not like ice cream. So we keep bread and buns in there instead to keep them fresh and not frost bitten. It works well for that. It also doesn't chill wine quickly...better off using the freezer if you want to chill in 3 hours or less. The freezer works great and the may drawers offer lots of storage options, however, be aware that also limits any large items so be sure you have another freezer so that you can backstock larger things.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Beautiful GE CAFE Refrigerator
on April 24, 2024
Posted by: BeverlyKA
from Blair Ne
Beautiful GE CAFE refrigerator! I love the back lighting and the platinum interior. The stainless tray in the water/ice dispenser is attractive yet practical. I expect it to be very durable. The handle-less design compliments my narrow kitchen so much by looking sleek and trim. The copper trim inside is very attractive. It adds to the elegance! Last but not lease, the glass coated doors are very easy to keep clean and to care for. And they add greatly to the exterior beauty.
I would recommend this to a friend!
Response from cafeappliances.comBy CharlieCafe_AppliancesMay 1, 2024
We truly appreciate you taking the time to leave us a review! We’re so happy to hear that you’ve been impressed with the LED lighting and the platinum finish of this refrigerator. We hope you enjoy your new refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Autofill water disoenser.
on April 18, 2024
Posted by: Bob1969
Major upgrade from the GE Profile it replaced. Love the Autofill water dispenser.
I would recommend this to a friend!
Response from cafeappliances.comBy JonathonCafe_AppliancesApril 25, 2024
We appreciate you taking a moment to connect and share your feedback. We're glad to see that you are enjoying this refrigerator so far. You've made an amazing choice. We also love the auto-fill dispenser. Our favorite feature is the gorgeous LED lighting, which really brightens up the interior.
Written by a customer while visiting cafeappliances.com
Customer Rating
2 out of 5
2
Expected better
on April 17, 2024
Posted by: REinVA
from Virginia
Less than 3 years and the ice maker stopped working. Also, the colors of the handle holders changed colors on 4 of the holders! I only clean with a damp sponge and it is not all of the holders….unsightly!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelCafe_ApplianecsApril 19, 2024
We would like to help with your ice maker. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Great features
on April 16, 2024
Posted by: bstncrusader
from Hampden Maine
Love the middle drawer and glass doors , bought the washer to match
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelCafe_ApplianecsApril 17, 2024
We love hearing that you’ve been enjoying the fantastic features of your new refrigerator, and that you’ve been so impressed with the platinum glass exterior that you bought the matching dishwasher. We really love the incredible flexibility offered by the convertible drawer with soft freeze, and the LED lighting makes it so easy to find all your favorite foods.
Written by a customer while visiting cafeappliances.com
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