Customer reviews from cafeappliances.com
Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Average customer rating
4.3
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
345
4 Stars
92
3 Stars
20
2 Stars
19
1 Star
40
87%of customers recommend this product.
(
324 out of
374)
Customer Reviews for Café - 22.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Convertible Drawer with Soft Freeze - Matte Black
Customer Rating
5
Great features
on September 30, 2023
Posted by: tintic
So far we really like the refrigerator, nice features.
Response from cafeappliances.comBy Adrian@GEAppliances, October 12, 2023
Hi! We appreciate you taking the time to provide us with your feedback. We are so happy you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the Café Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice frig
on October 4, 2023
Posted by: Jjdesign
Love this frig'. My only complaint is the middle drawer does not close tightly without a good push causing droplets of water to collect in the drawer
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Better than we thought
on October 19, 2023
Posted by: Zapotec
from Las Vegas NV
We are very happy with this product and iit comes with an app that works easily.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 25, 2023
Hi there,
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are so happy to hear that you love this refrigerator and you're satisfied with the overall quality and performance of the refrigerator. We hope you will enjoy the cooling capabilities this model provides for many years to come.
We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@Cafe
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are so happy to hear that you love this refrigerator and you're satisfied with the overall quality and performance of the refrigerator. We hope you will enjoy the cooling capabilities this model provides for many years to come.
We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day! -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very pleased so far
on October 20, 2023
Posted by: grum
Had an issue with excessive noise, but GE sent out a tech who took care of it quickly and efficiently for free under warranty. Apparently it was just an issue with a tube vibrating against an access panel. Seems to be fine now. The grey interior and the light wall give it a nice high end feel. I like that the stainless steel exterior seems to be bare metal, not coated with plastic like some other manufacturers do, and yet it still resists fingerprints.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it! LED Light Wall is a Game-Changer
on October 21, 2023
Posted by: DarcySmile
from Oregon Coast
It's only been a couple of weeks, but so far we are very happy with this fridge. All the features work great, it holds SO much, and the LED light wall at the back is a game-changer. Feels like there's a window behind the fridge and it's always a sunny day. The auto-fill feature is great; it isn't perfect - especially with clear glass - but it works pretty well. My only small gripe is that you can't set the exact temperature you want in the flexible-temperature drawer, you can only choose from pre-programmed categories. I want to store meat in the drawer, but the "meat" setting freezes things. There's no ability to adjust the temp up or down a degree or two, unfortunately. But again, that's just a small gripe. We are loving this fridge, and it looks great!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 25, 2023
Hi there,
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are so happy to hear that you love this refrigerator and you're satisfied with the overall quality and LED light wall of the refrigerator. We hope you will enjoy the cooling capabilities this model provides for many years to come.
We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
Thank you for taking the time to provide a review on your new Café Appliances french-door refrigerator. We are so happy to hear that you love this refrigerator and you're satisfied with the overall quality and LED light wall of the refrigerator. We hope you will enjoy the cooling capabilities this model provides for many years to come.
We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Just Ok
on October 21, 2023
Posted by: Slower
from Cleveland, Ohio
I would rate like a 3.5. Inside is beautiful and plenty enough space. I am not happy with the look of the ice/water dispenser. Does not hold much ice. Still have the protective paper in the edges. Can't get it off.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin, Cafe_Appliances, October 23, 2023
Hello,
Thank you for taking the time to provide a review on your new Cafe Appliances french-door refrigerator. We are sorry to hear that you are not completely satisfied with the look and function of the ice maker, and you are having some trouble removing the protective plastic on the edges. We're happy to provide some guidance.
The most effective way to remove adhesive left from film, packing tape, stickers, tags or labels on a new appliance and ensure no damage is done to the finish of the product is to apply one of the following:
- Household Liquid Dishwashing Detergent
- Mineral Oil
- Cooking Oil
- Goo Gone®
Apply any of these products using a soft, clean cloth and allow it to soak on the film, packing tape, sticker, tag or label. After soaking for a while, wipe it clean with a soft, dry cloth. Do not use a plastic pad or the equivalent on the appliance. Wipe the appliance dry and then apply polish to thoroughly clean and protect the surface.
Precautions:
- Do not allow the mineral oil, cooking oil, or Goo Gone® to come in contact with any plastic parts, especially the inner liner of a refrigerator. These items will destroy the plastic parts.
- Do not use Goo Gone® on stainless steel appliances unless you have tested it in an inconspicuous area first. In some cases, Goo Gone® can discolor or darken stainless steel.
You may also want to take a look at our Refrigerator - Removing Adhesive Residue article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711
Thank you for your review! -Devin@Café
Thank you for taking the time to provide a review on your new Cafe Appliances french-door refrigerator. We are sorry to hear that you are not completely satisfied with the look and function of the ice maker, and you are having some trouble removing the protective plastic on the edges. We're happy to provide some guidance.
The most effective way to remove adhesive left from film, packing tape, stickers, tags or labels on a new appliance and ensure no damage is done to the finish of the product is to apply one of the following:
- Household Liquid Dishwashing Detergent
- Mineral Oil
- Cooking Oil
- Goo Gone®
Apply any of these products using a soft, clean cloth and allow it to soak on the film, packing tape, sticker, tag or label. After soaking for a while, wipe it clean with a soft, dry cloth. Do not use a plastic pad or the equivalent on the appliance. Wipe the appliance dry and then apply polish to thoroughly clean and protect the surface.
Precautions:
- Do not allow the mineral oil, cooking oil, or Goo Gone® to come in contact with any plastic parts, especially the inner liner of a refrigerator. These items will destroy the plastic parts.
- Do not use Goo Gone® on stainless steel appliances unless you have tested it in an inconspicuous area first. In some cases, Goo Gone® can discolor or darken stainless steel.
You may also want to take a look at our Refrigerator - Removing Adhesive Residue article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711
Thank you for your review! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Defective product
on October 23, 2023
Posted by: CAFE doesnt work
from Beech Island SC
Drawer feature doesnt cool remains at 42 degrees no matter the setting. Direct result of poor quality control.
Response from cafeappliances.comBy Devin, Cafe_Appliances, October 23, 2023
Good afternoon,
Thank you for taking the time to leave a review on your Café Appliances french-door refrigerator. We are truly sorry to hear that the convertible drawer is not cooling properly. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review. Have a great day! -Devin@Café
Thank you for taking the time to leave a review on your Café Appliances french-door refrigerator. We are truly sorry to hear that the convertible drawer is not cooling properly. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review. Have a great day! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice If It Weren't for all the Adhesive Left
on October 24, 2023
Posted by: Donnadoo
I received my new Cafe four door refrigerator on Ocober 24. There is so much blue protective film stuck in the seams of my refrigerator and I cannot get it out. Furthermore, the blue tape inside the refrigerator and freezer left a lot of adhesive behind. I also cannot remove some of the clear protective film from the freezer.
Response from cafeappliances.comBy Sylvia, GE_Appliances, October 25, 2023
Hi,
We're sorry you're having trouble getting the film off your refrigerator, but we'd be more than happy to help.
In the article linked below, you'll find tips on removing this film and adhesive.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711&_ga=2.75117010.1999889614.1698068162-575474648.1665505672
Let us know if you have any questions. We're always here to help.
-Sylvia@Cafe
We're sorry you're having trouble getting the film off your refrigerator, but we'd be more than happy to help.
In the article linked below, you'll find tips on removing this film and adhesive.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711&_ga=2.75117010.1999889614.1698068162-575474648.1665505672
Let us know if you have any questions. We're always here to help.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com