Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 14 and Apple iPhone 13 - Canyon Sun
Average customer rating
4.2
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
43
4 Stars
8
3 Stars
4
2 Stars
2
1 Star
7
90%of customers recommend this product.
(
46 out of
51)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 14 and Apple iPhone 13 - Canyon Sun
Posted by: Anonymous
Verified Purchase:Yes
For years, anytime I get a new phone, I immediately order a new Defender case for it. I've had nothing but success with the cases. I like the subtle design on this case that sets it apart from previous ones I've had. They've also found a way to make the cases less bulky than previous versions. The belt clip was very stiff at first and I was afraid I was going to break it the first time I tried to swivel it, but it's good now.
Written by a customer while visiting otterbox.com
Posted by: Loretta
Verified Purchase:Yes
It works great and I love the colors! Glad I went to the website to get more choices.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DSEOPD
Verified Purchase:Yes
The case protecting the phone is top notch. The belt clip for the phone is loose and not secure around the phone.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, December 20, 2023
Hello! We apologize that you are experiencing an issue with your Defender Pro Series belt clip holster. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love this case. Very durable. My whole family only buys Otter Box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Charles G
Verified Purchase:Yes
Great quality and works well needed and upgrade from what I had .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Replaced flimsy case to better protect my phone!
on June 9, 2024
Posted by: TNstitcher
Verified Purchase:Yes
Durable case, hopefully my phone case won't crack like the last case I bought. A friend recommended it. I just would rather have a red one. I like to find it in my purse and needed a bright color so I got the hot pink!
Written by a customer while visiting otterbox.com
Posted by: Mason
Verified Purchase:Yes
Did not come with screen protector. I’ve been an otter box customer since iPhone 4 and the quality has gone down with every model since. I would avoid this product if you are looking for a robust case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 5, 2024
Hello, Mason! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs. Please reach out to our CS Team by phone or via chat with any additional questions, as we are always happy to help!
Written by a customer while visiting otterbox.com
Posted by: OtterBox Lover
Verified Purchase:Yes
I love OtterBox for all of my devices. I recommens The Defender.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com