Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Apple iPhone 14 and Apple iPhone 13 - Canyon Sun
Average customer rating
4.2
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
43
4 Stars
8
3 Stars
4
2 Stars
2
1 Star
7
90%of customers recommend this product.
(
46 out of
51)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Apple iPhone 14 and Apple iPhone 13 - Canyon Sun
Posted by: Pammyjo
Verified Purchase:Yes
I love my otterbox phone case. It’s very solid and has a texture that provides a firm grip in my hands. I also like the kickstand and use it to stream videos.
I like the dark blue color with the tan interior color.
I dropped my phone and the case protected the corners of my phone from chipping or cracking.
I like the dark blue color with the tan interior color.
I dropped my phone and the case protected the corners of my phone from chipping or cracking.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeffrey V
Verified Purchase:Yes
Everyone of my iPhones have had an OtterBox case. Love this one too. Great color, great looking.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kristina
Verified Purchase:Yes
The best case ever always get a OtterBox never get any other case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Candie
Verified Purchase:Yes
These are great cases. They provide great protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not too bad
on April 23, 2023
Posted by: Gibber1981
The case is alright but when I dropped it in the holster for the first time one of the clips broke off. The cheap plastic holster won’t hold up, the case will.
Response from otterbox.comBy OtterBox, Customer Service Support, April 24, 2023
Hey there! We're sorry to hear about your damaged Holster. Thankfully, we have an awesome warranty program and would be happy to get you a replacement! Just give our friendly Otters a ring at 1-855-688-7269 and they will get you all taken care of.
Cheers,
OtterBox Customer Service
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: Gene Fleshman
Verified Purchase:Yes
I like the phone case itself but the belt clip housing is not user friendly. When placing phone in the holder the phone has to be purposely placed just right to clip in place. I have had the phone fall out of belt clip a few times thinking it was secure. Others I have had worked well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dbeilstein
Verified Purchase:Yes
Good protection for iPhone. Disappointed with the belt clip. Phone is easily dislodged from its holder and falls out. Clip that holds the phone in place needs to be sturdier.
Response from otterbox.comBy Customer Service, July 28, 2023
Hello! You have definitely found one of our favorite cases for protecting your device! The belt clip is designed to hang on to the device and make carrying the device vey handy. If you are experiencing random dislodging of the device from the belt clip, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Customer Rating
1
Missed the Mark
on August 12, 2023
Posted by: Wayjr
I have always used an otter box phone case. When I recently bought a new iphone, I purchased a defender phone for it. Sadly, I am very, very disappointed. Even though the packaging says it will fit my phone, IT DOES NOT FIT. The phone case is smaller than my new iPhone. Otter box missed the mark with this one.
Response from otterbox.comBy Customer Service, August 14, 2023
Hello! We apologize that you experienced an issue when attempting to install your Defender Pro Series case. Each case is specially designed for a specific model of phone, and the Defender Series Pro case for iPhone 14 will only fit the iPhone 14 device. To install the case, it is also necessary to take off the outer rubber portion and and front frame of the hard plastic to allow the device to sit properly in the case. We have an amazing Customer Service Team who would be most happy to answer any questions or assist with case needs. Feel free to give us a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com