Customer reviews from Ooni
Ooni - Karu 16 Propane Gas Burner - Black
Average customer rating
3.7
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
135
4 Stars
26
3 Stars
32
2 Stars
30
1 Star
45
Customer Reviews for Ooni - Karu 16 Propane Gas Burner - Black
Customer Rating
5
Works but other fuels likely better
on April 7, 2025
Posted by: Francisco B.
[This review was collected as part of a promotion.] When set to the maximum gas output, it heats the oven fairly quick. Quicker than charcoal and lumber combination. However it does not reach temperatures as high as those. In fact, it struggles to get past 430C. As soon as I regulate it to a medium output the oven starts losing heat instead of maintaining it. I would expect this to happen on a low setting. Not on medium. This probably tells more about the oven then the gas attachment, but still worth mentioning.
The instructions manual should also mentioned how to safely add and remove the hose. Which is definitely the hardest part about the installation/yearly maintenance.
Written by a customer while visiting Ooni
Customer Rating
1
Not functional, Ooni requires video to replace
on April 27, 2025
Posted by: Christopher S.
[This review was collected as part of a promotion.] With a house full of people over, tried to light the gas burner that I ordered with my Ooni Karu 2 Pro. Wouldn't light. Replaced propane tank, wouldn't light. Re-read instructions, scoured YouTube, no luck. Clearly generating no spark at the ignition. Contacted Ooni to replace and they require customers take a video to prove that the product doesn't work. I had about 40 hungry eyewitnesses that could corroborate the fact that the product shipped did not work. This is a highly patronizing way to treat customers that just spent 1500 on a bundle of products. I will eventually get around to taking a video, but who has time to lug the thing back out of the garage, set it up, ask someone to record a video, only to show that a defective product doesn't work. Is there any other D2C company that requires this? Do I need to commission someone to write a musical score? Do I need to get SAG involved if there are extras in the shot? It's ridiculous and insulting.
Written by a customer while visiting Ooni
Customer Rating
1
Can't confidently recommend this
on July 7, 2025
Posted by: Derik H.
This is incredibly inconsistent when it does light. I really wanted this to work but I can't have confidence it stays lit during a cook. I recently tried cooking three pizzas and the flame cut out on every pizza I was cooking. You can't be consistent or confident in your cook if you don't know if your flame is going to stay lit.
Written by a customer while visiting Ooni
Customer Rating
5
This was a replacement part
on August 10, 2025
Posted by: Rick H.
This was a replacement part via warranty. It works well just like the first one did before malfunctioning.
Thanks
Thanks
Written by a customer while visiting Ooni