Customer reviews from snowjoe.com
Snow Joe - 24-Volt iON+ Cordless Snow Shovel | 13-Inch | Tool Only - Blue
Average customer rating
3.2
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
15
4 Stars
5
3 Stars
4
2 Stars
4
1 Star
11
Customer Reviews for Snow Joe - 24-Volt iON+ Cordless Snow Shovel | 13-Inch | Tool Only - Blue
Customer Rating
1
piece of junk
on January 18, 2022
Posted by: HEAVY DUDE
from SOUTHWEST PA.
THIS IS THE BIGGEST PIECE OF JUNK I EVER PURCHASE. I HAVE USED IT TWICE NOW AND THE BATTERY ONLY LAST ABOUT 15 MINUTE AND WAS DOWN TO ONE LIGHTED BAR. TOTALLY SORRY I PURCHASE IT AND WILL NEVER USE IT AGAIN. WILL MAYBE GET SOMETHING FOR IT AT A YARD SELL THIS SUMMER.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 5, 2022
Hello.
So sorry to hear that you're having an issue with our battery. We take each matter very seriously and want to make sure you are satisfied. Please use our toll-free number 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST) so that we can resolve your battery issues. You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our battery. We take each matter very seriously and want to make sure you are satisfied. Please use our toll-free number 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST) so that we can resolve your battery issues. You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Blast Snow!
on February 4, 2022
Posted by: TBar1959
from Mount Morris NY
From the snowstorm over night 2/4/2022 I went out and did my driveway, steps, and by my car on 1 charge. The trick is let the machine do the work for you!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great product works good in saskatchewan!
on December 2, 2021
Posted by: rich306
from saskatchewan,SK, canada
Works good throws snow far made shovelling sidewalk after a blizzard very easy reasonably priced well built and had a promo for 3 year warranty cant beat it! read some poor reviews but also good ones! this product works as advertised
Written by a customer while visiting snowjoe.com
Customer Rating
4
Does the job!
on December 29, 2021
Posted by: Cody W
from Ankeny, IA
I was looking for something to clear my back patio and this does exactly what I wanted. My only complaint is there is no way to direct the snow so it gets all over you and some of the area cleared.
Written by a customer while visiting snowjoe.com
Posted by: Larry 899
from Winthrop harbor il
Verified Purchase:Yes
Very easy to use does a great job i would recommend it to everyone
Written by a customer while visiting snowjoe.com
Customer Rating
1
WARNING SUCKS!!!!!!!
on January 7, 2022
Posted by: JIMMYP
from OAKRIDGE NJ
WORKED FOR 2 MINUTES SHUT DOWN WITHOUT WARNING, BATTERY IS FULL WHEN WORKING IT WORKED WELL
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 6, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 ( Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: Joanjoe
from Jim Thorpe Pa
Verified Purchase:Yes
This snow thrower arrived when promised. Easy to assemble and easy to use.rechargeable battery makes it easy to use.
Written by a customer while visiting snowjoe.com
Customer Rating
5
winter storm izzy tested and approved!
on January 18, 2022
Posted by: Hardware Hal
from Pittsburgh, PA
we got dumped on this past winter storm and this worked great on my deck and steps and to clear out around my car. it's not a snowblower, but does work well for smaller areas. it ran for about a full 30 minutes of non-stop use, which was enough time out in the cold for me and it still had charge left on the battery. Very pleased with my purchase and other sunjoe product purchases. (i also have their power washer and pole saw).
Written by a customer while visiting snowjoe.com