Customer reviews from Pit Boss Grills
Pit Boss - Vertical Pellet Smoker - Mahogany
Average customer rating
4.3
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
35
4 Stars
11
3 Stars
3
2 Stars
1
1 Star
4
97%of customers recommend this product.
(
33 out of
34)
Customer Reviews for Pit Boss - Vertical Pellet Smoker - Mahogany
Customer Rating
5
Great Smoker
on November 27, 2020
Posted by: Chep
from Fl
Gender:Male
I bought my smoker over two years ago, I use it all the time, my only question do they make a Bluetooth control for this smoker?
I would recommend this to a friend!
Response from Pit Boss GrillsBy Dansons Customer Service, Dansons Customer Service, November 29, 2020
There is not a bluetooth controller at this time for this smoker.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Great value for money!
on January 19, 2021
Posted by: Ryan_MB
from Winnipeg
Gender:Male
Just got this smoker as a Christmas gift. Took roughly an hour to assemble with easy to follow instructions. Bought the cover as well since they were priced nice. Just finished a 21hr smoke on a pork shoulder. Turned out great, no issues with holding temps. Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Great Value
on November 16, 2021
Posted by: Snoopy1j
from Sioux Falls, SD
Gender:Male
I've had my Series 3 almost two years. A great buy for the money, I live in South Dakota and in an apartment. It doesn't take up a large space on my patio. I have the cover on it at all times when not in use. Never have I had a pellet jam or problem. You have to understand you're not going to fit a full size packer brisket in it. I have done two 15 pound turkeys at one time and on another occasion a 15 pound butt. It is a great little cooker.
I would recommend this to a friend!
Response from Pit Boss GrillsBy Haley, Pit Boss Customer Service, November 17, 2021
How awesome you've had so many good uses out of your smoker! We would love to see what you smoke next on social media! (@pitbossgrills)
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Series 5 vertical pellet smoker
on January 28, 2024
Posted by: D hrv t5r toy 4446 UT
from Milton washington
Gender:Male
I purchased a series 5 vertical pellet smoker about 4 years ago and I love this thing. I use this smoker 2 or 3 times a month year round. This is awesome smoker. Small footprint, 5 shelves, holds a hole bag of pellets. I highly recommend this smoker to anyone.
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Easy Peasy
on September 13, 2024
Posted by: Scott T
Easy assembly with clear instructions. Seems to be a solid built smoker. Start up was simple and easy.
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
It's Good!
on September 14, 2024
Posted by: Neal B
I'm a first time owner of a smoker, and this model is great. I have made multiple recipes in just under a month with great success and flavor. I got mine on sale for 350 and it was well worth the price. The ONLY reason I am not giving a 5-star review is because my model came out with minor cosmetic issues, and one of my legs is slightly crooked. Assembly would be easier if the parts were labeled as they are in the manual, as well. Overall though, I am very happy with my purchase.
Written by a customer while visiting Pit Boss Grills
Customer Rating
3
Quality
on October 23, 2024
Posted by: Beefy
from Iowa
Gender:Male
My bolts keep coming loose on the legs and supports and half have fell out and vanished.
I would recommend this to a friend!
Response from Pit Boss GrillsBy Alex, Customer Care, April 17, 2025
We appreciate your honest feedback! We understand there’s room for improvement and would like to work with you to address any concerns. Please feel free to contact us at 480-923-9630 anytime.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Smoker
on December 1, 2024
Posted by: Dakota G
This thing is awesome! I have the copperhead 3 series, and this thing is amazing. We bought it to smoke a ham for Thanksgiving and it did not disappoint!
Response from Pit Boss GrillsBy Pit Boss Customer Service, December 2, 2024
There's nothing like the wood-fired flavor from the Pit Boss!
Written by a customer while visiting Pit Boss Grills