Customer reviews from Newair
NewAir - 500 Sq. Ft Portable Air Conditioner + 11,000 BTU Heater - White
Average customer rating
4.3
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
27
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
4
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for NewAir - 500 Sq. Ft Portable Air Conditioner + 11,000 BTU Heater - White
Posted by: Backboard
from Mission, Deep South Texas
Verified Purchase:Yes
This does a great job super-cooling our large bedroom. We used to drop the whole house temperature to 70 at night to sleep real good. Now we leave the house at 78 and lower our bedroom to 68 for a restful nights sleep! Cuddle time cold air! The only thing is as a firs timer installing a widow vent I felt that the diagrams could have been a little clearer. Also add a good window seal so someone doesn't have to run out to buy one. I would still give the unit and company a 4.999999999 Star rating.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. We apologize about the experience you are facing. We will surely pass your comments to the right department for future reference. Thank you for choosing Newair
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. We apologize about the experience you are facing. We will surely pass your comments to the right department for future reference. Thank you for choosing Newair
Written by a customer while visiting Newair
Posted by: RobinL
from Rayle, Georgia
Verified Purchase:Yes
I recently opened a sewing shop 12'x40' outside my home. Tried a window unit but just didn't do the job ordered the Newair 14,000 btu and it is the best thing I could have done. Love it. Thinking about buying another for my living room. The only downfall is the hose it is a little aggravating. But otherwise I love it. Would recommend it to anyone.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Scott
from Idaho
Verified Purchase:Yes
I love this machine. It does an amazing job at keeping my room cooled or heated. This was very easy to set up and to operate. It's great at capturing moisture out the air and the only thing I found that needs to be done is to drain the water tanks, which is also easy to do. Thank you for the great product.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit NAC14KWHH2 . Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit NAC14KWHH2 . Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Bob
from AZ
Verified Purchase:Yes
Works great and I would buy it again. I think the internal temperature gauge is a little off though. It is no problem I go by the feel of the temperature and adjust accordingly.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a star rating on your NAC14KWHH2.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a star rating on your NAC14KWHH2.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Air conditioner
on July 21, 2024
Posted by: Pokershero
from Rancho cucamonga
Verified Purchase:No
Love the air conditioner but need to get a new hose setup as mine is old and can't replace thru local hardware shops please let me know if you have a parts department please thanks!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Love that its Portable
on July 8, 2022
Posted by: Hiker Jason
from Michigan
Verified Purchase:No
This is a great unit for cooling down my living room/kitchen area. I really like that its portable because I will be using it in my RV during summer and winter for heat.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWHH2. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent product, works flawlessly
on June 29, 2022
Posted by: Iridium242
from Las Vegas Nevada
Verified Purchase:No
Great AC unit, a bonus that has heat as well I got this to use in my garage and now it will come in handy in winter and summer. Works flawlessly and keeps my work area and garage nice and cool!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWHH2. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWHH2. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Taflo12
from Las vegas
Verified Purchase:Yes
This machine is working great in my Rv with a little ventilation and power issues resolved. I would definitely recommend to any full time RV'er to help keep your house on wheels cool during blazing desert heat.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWHH2. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWHH2. Thank you for choosing Newair!
Written by a customer while visiting Newair