Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Average customer rating
3.9
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
104
4 Stars
37
3 Stars
16
2 Stars
25
1 Star
18
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Customer Rating
5
Wonderful
on May 25, 2024
Posted by: Patrice T
from Woodbridge, VA
I brought these headphones for my son and he absolutely loves them. He uses them everywhere.
Written by a customer while visiting jbl.com
Customer Rating
5
best base
on May 22, 2024
Posted by: dulce090
i bought a new headset for music and i picked JBL and they have been the best experience i have ever had with headphones.
Written by a customer while visiting jbl.com
Customer Rating
1
Unbearable
on May 17, 2024
Posted by: Karen W
Unless you have a small ear, do NOT buy these head phones. You will be in pain within minutes. I recommend an oval shape if you are purchasing an over the ear headphone.
Response from jbl.comBy Customer Support, May 17, 2024
Thank you for your feedback. We understand that the fit of our JBL Tune 660NC didn't meet your expectations. This unit is an on-ear headphones that are designed to sit lightly on top of your ears rather than around or over them. If it's tight, you may adjust the headband of the headphones or you might want to check our over-ear models which fully enclose your ears with padded cups.
Written by a customer while visiting jbl.com
Customer Rating
3
constant pausing driving me insane
on May 2, 2024
Posted by: nick28480
the constant pausing is absolutly infuriating. Its smart for when I actually want my headphones off but I'll yawn and it pauses my video. All I want to do is take a nap while listening to a podcast but I can't do that when it's pausing every few seconds. Since I use these on my pc there's no app so every time I have to turn these on I have to turn off the noise cancelling every time and I'm at my wits end at this rate these are getting sold. The only good thing about them is their battery life
Response from jbl.comBy Customer Support, May 2, 2024
Thank you for reaching out. We're here to help. Let's try to factory reset your JBL Live 660NC and test if that will fix the issue. To reset: Turn the headphones on then Press and hold "Volume +" and "Volume -" for more than 5 seconds. The headphones will turn off, and reboot to factory default. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
on April 18, 2024
Posted by: Solomon G
from Oakland, CA
Really great quality, I got these for my son last week and he loves them, I think they are just an overall great product for such a cheap price!
Written by a customer while visiting jbl.com
Customer Rating
5
Good bass an sound
on April 14, 2024
Posted by: Anonymous
Solid pair no complaints even for the price definitely worth trying
Written by a customer while visiting jbl.com
Customer Rating
2
Uncomfortable, not good for running or walking.
on April 6, 2024
Posted by: JoeJoe07
Sound quality is good but that’s the only positive. They’re very tight to the head and uncomfortable. Causes headache and ear wax compaction, also the noise canceling is not very good and causes a pressure on your our ears that makes a terrible sound every time you take a step. Can’t walk with them, forget about jogging or running. Gives you a weird sensation of hearing and feeling and your heartbeat in a very uncomfortable way. Also any wind will get picked up and amplified. Wish I could return this junk but unfortunately I customized them so I’m stuck with the stethoscope9000. Do not personalize! That’s how it hey get you and unload this overpriced garbage onto you!
Response from jbl.comBy Customer Support, Customer Support, April 7, 2024
We appreciate your feedback. We always look for ways to improve our products. We'll make sure that this will be forwarded to the right department. You can also adjust the headband of your JBL Live 660NC to your desired fit.
Written by a customer while visiting jbl.com
Customer Rating
2
Good headphones but the buttons don’t work
on March 29, 2024
Posted by: Nate556
from Wisconsin
They are good headphones but i ordered 2 of them because both times the buttons on the side didn’t work so whats the point of spending the extra money for buttons and noise cancellation if you can’t activate them unless you open your phone and go into the JBL app
Response from jbl.comBy Customer Support, Customer Support, April 1, 2024
We appreciate you taking the time to provide feedback on our JBL Live 660NC. To activate the Active Noise Cancellation (ANC) feature on your JBL Live 660NC headphones, simply press the ANC button once. This will enable the ANC. If the buttons are stuck and you can't hear a clicking sound, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com