Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Average customer rating
3.9
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
104
4 Stars
37
3 Stars
16
2 Stars
25
1 Star
18
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Customer Rating
1
White light nightmare !
on May 8, 2026
Posted by: LIVE 660NC
from Athens, Greece
After almost two years of uninterrupted music connection suddenly I am faced with this double white led lights that made me realize how much I was relying on my head phones. All the remedies on line hold this button and hold the other button and all kinds of idiotic combinations have led me to despise your product. The white light problem did not get fixed with all the combinations available on line. I will never buy JBL again and of course I will let all my friends learn how much a negative advertisement may improve your manufacturing.
Response from jbl.comBy Customer Support, May 8, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
3 years+ and still the BEST headphones ever
on April 28, 2026
Posted by: Cejj
from Dallas, Texas
I’ve had these headphones for probably 3 or so years now. They are the BEST headphones I’ve ever bought. The sound quality is unbeatable, and I love being able to switch between noise canceling and not. 3 years later and their battery life is still incredible and I use them daily.
Written by a customer while visiting jbl.com
Customer Rating
3
No noise cancelling
on March 5, 2026
Posted by: student101
from Lincoln, Nebraska
I've had these for over a year. I use them almost daily and they are incredibly comfortable and have held up very well. However, I primarily bought them with the goal to have noise cancelling headphones. Even with noice cancelling on, and supposedly adjusting to the sounds around me, I can hear every word of someone's conversation across the room. Buy these if you want to always be aware of your surroundings, not if you want noise cancelling.
Response from jbl.comBy Customer Support, March 5, 2026
Thank you for taking the time to share your feedback. The noise‑cancelling feature of our JBL Live 660NC is designed to reduce unwanted ambient sounds so you can focus on your audio without distractions. We truly value your input and will make sure it is shared with the appropriate team. If you have any further inquiries, please feel free to contact us directly for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Great for Medium Grade Headphones 🎧
on January 8, 2026
Posted by: Chewy101
from Newburgh, NY
I Absolutely love them, I bought them in Black.
Sound Quality is Fantastic for the price.
Definitely worth buying, for everyday use.
Sound Quality is Fantastic for the price.
Definitely worth buying, for everyday use.
Written by a customer while visiting jbl.com
Customer Rating
4
nice sound, ok quality, has problems.
on December 18, 2025
Posted by: frodlidyke
in april, my parents got me this with an iphone 16e. its good, had the bass, and other things i like. noise cancellation is good. later on, yesterday, my left ear started making noises. stopping this, i have to hit it a few times to stop. build quality could be a bit better, but i aint complanin.
Written by a customer while visiting jbl.com
Customer Rating
5
Engineers shouldn't change what works🤣
on December 16, 2025
Posted by: MEHhhhhhhhh
Bought them for my son, replacing a pair of jbl i bought for him 3 years ago. Sound quality still perfect as always with jbl, infinity, and harmon kardon. But the ear pads much smaller. My son not impressed but still satisfied.
Written by a customer while visiting jbl.com
Customer Rating
2
Cheap build quality
on December 8, 2025
Posted by: Meh build quality
from Wisconsin
Meh. Like the noise is good but I've taken care of these things, case them and so many little parts have broken it's ridiculous. Labels are peeling, cracks starting to show in the ear muffs as well. They're a year old, mild to moderately used (tend to use ear buds more) and I'm careful with them so I find the build quality super cheap for what you're paying for. They seemed okay at the beginning. . .but looks were deceiving.
Response from jbl.comBy Customer Support, December 9, 2025
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
1
Ужас а не звук.
on October 16, 2025
Posted by: ipat
Звук дешевый. На уши давит. Своих денег однозначно не стоят.
Written by a customer while visiting jbl.com