Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Average customer rating
3.9
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
104
4 Stars
37
3 Stars
16
2 Stars
25
1 Star
18
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Customer Rating
5
excelente
on May 2, 2025
Posted by: Alberto ACM
e provado muchas marca pero las bocinas JBL Live 660NC tienen un excelente sonido y un grave muy bueno , para el precio uffffff excelente compra la mía
Written by a customer while visiting jbl.com
Customer Rating
5
Great gift idea
on April 29, 2025
Posted by: Cry2
from LA
Love this my husband does not take them off for nothing
Written by a customer while visiting jbl.com
Customer Rating
2
on April 25, 2025
Posted by: Delaytx
They won't charge . Hopefully customer service is not to bad
Written by a customer while visiting jbl.com
Customer Rating
4
Wooo
on April 23, 2025
Posted by: Jimmy timmy
I bought this 3 weeks ago they work great! Noise canceling is good for the price love
Written by a customer while visiting jbl.com
Customer Rating
4
Pretty good
on April 22, 2025
Posted by: 001megyksuH
Overall I like the headphones definitely an upgrade, but one small problem in wind like a car ride it disrupts the headphones and sounds bad and they turn off because of the automatic pause thinks you taken them off.
Written by a customer while visiting jbl.com
Customer Rating
2
Good headphones, poor custom print quality
on April 20, 2025
Posted by: Allie27
from Milwaukee, WI
This is my second pair of Live 660NC. I was gifted a pair a couple of years ago and still love them so I bought a custom pair as a gift for my sister. The headphones themselves are still great but I’m very disappointed in the design printing on one side. The pattern was grainy and the logo was crooked. It isn’t super noticeable, but the fact that it is only on one side makes it worse.
Response from jbl.comBy Customer Support, April 22, 2025
Thanks for your feedback. We would like to work with you directly to address the issue with your personalized JBL Live 660NC. You should receive an email from one of our colleagues within 24-48 hours.
Written by a customer while visiting jbl.com
Customer Rating
3
Ouch
on April 19, 2025
Posted by: Cans
Prolonged use causes pain. Using longer than an hour b comes unbearable.
Response from jbl.comBy Customer Support, April 20, 2025
We appreciate your feedback. Our JBL Live 660NC has an adjustable headphone strap that will help to loosen the seal of the earcups.
Written by a customer while visiting jbl.com
Customer Rating
2
Meh
on April 17, 2025
Posted by: Jhouse310
Fit and comfort are great. Noise cancellation works pretty good for price point. However the bass cracks when on higher volume and clarity is subpar for a JBL product
Response from jbl.comBy Customer Support, April 17, 2025
We appreciate your feedback. Source devices (phones, tablets, etc.) all behave a bit differently. Some have very loud outputs, and some can be quite a bit lower, even at maximum volumes. It is possible that the output level of your source device or song causes the unit to reach maximum undistorted volume before actually reaching 100% on the volume control. So, if the issue only occurs when the volume is getting near to maximum, this would confirm that the issue is the result of an extremely loud source device or song recording. If you are using an EQ (Equalizer) in the app or source device, please try turning it off. If the sound no longer distorts with the EQ off, the EQ settings need to be adjusted to prevent distortion and eventual damage. You may also try to connect your JBL Live 660NC to your other devices or try these reset steps: make sure the Bluetooth is not switched on and is not paired to any device. Next, is turned on the headphone and long press the Volume + and the Volume -buttons together. If the LED indicator flashes faster, the headphones will be reset. Before attempting to pair with the headphone after the reset, make sure you have forgotten the device from the Bluetooth menu on your smart phone/tablet. If the issue persists, feel free to contact our customer support: https://support.jbl.com/us/en
Written by a customer while visiting jbl.com