Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Average customer rating
4
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
92
4 Stars
33
3 Stars
14
2 Stars
22
1 Star
13
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Customer Rating
4
Awesome with FEW drawbacks
on November 5, 2021
Posted by: CharlieNoVA
from Northern Virginia
I got these because my friend wanted to game over the internet, and I didn't have any headset to talk via chat. Therefore, I got these. The noice cancelling works amazing, and the sound quality is pretty good. My only complaints would be that when it *thinks* it's been taken off an ear, it pauses the music and makes a chiming sound. This gets somewhat annoying when you haven't moved it and it thinks it's being removed. Also, when I tried to connect it to my Xbox series s, the microphone didn't seem to work.
Written by a customer while visiting jbl.com
Customer Rating
2
on December 2, 2021
Posted by: Vidaurock
from Kyle texas
I just bought this headphones I don't connect through the app
By Customer Support, December 3, 2021
Thanks for reaching out. Try resetting the headphones by, pressing and holding both volume buttons for more than 5 seconds With the headphones switched ON. Your headphones are now reset to factory status. Also, uninstall then re-install the My JBL Headphones App after doing the reset procedure. If the issue persists, you may reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
3
Good
on December 30, 2021
Posted by: virgogal
from WI
I have the prior model it was good. Charge time and look fantastic on this model!
Overall sound good not great because....
bass lacks in new model as well.
Whether it's a custom sound mode or generic this model can not handle heavier bass music. It distorts it, which sucks so as long as your fine with turning down your bass.
bass lacks in new model as well.
Whether it's a custom sound mode or generic this model can not handle heavier bass music. It distorts it, which sucks so as long as your fine with turning down your bass.
And for Pete's sake fix your jbl app already it doesnt work. I can't even tune from it not even set up. Look at the reviews...hello.
Overall, Im a bit more bougee with music; grew up playing, tuning, etc. It runs in my vains. I would rather charge my cans more for better sound and pay more if it just needs to be.
JBL please use better descriptions that tailor more towards handling heavier bass and again, fix your app. Your company based on sound the app is essential hello! Distorted bass is pretty 80s. I can say that because I also have had every great cassette, cd, mp3 player throughout the years. I even had the yellow Sony in movie pretty woman! I value great sound feeds the soul.
By Customer Support, December 30, 2021
Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our Quality and Development team.
Written by a customer while visiting jbl.com
Customer Rating
5
amazing sound
on January 12, 2022
Posted by: rae96
i needed new headphones for home and these deliver on every level. sound is amazing, the app is pretty cool too! 10/10 would recommend and have already.
Written by a customer while visiting jbl.com
Customer Rating
5
I Love Them
on January 19, 2022
Posted by: Conboy
from Tulsa, OK
I have had them for about 3 weeks but use them for full time school and working from home full time so they have already gotten an awful lot of use. They’re insanely comfortable and don’t fatigue my ears at all. The headband is super comfortable and low key and I love that it is upholstered instead of just plastic. No problems bouncing between connected devices. They sound good to my ears and the mic is good enough for my needs.
Written by a customer while visiting jbl.com
Customer Rating
5
Works like a dream!
on February 1, 2022
Posted by: Jade M
from Washington
I’m autistic and have been needing noise-canceling headphones for a while now. The added white noise/noise-canceling feature you can turn on works like a dream and sounds a bit like rain if you listen close enough! I love it. You can definitely still head outside noises if you aren’t playing music, but that’s to be expected, and I always have music on anyways!
Connects to your device instantly, you can adjust the sound exactly to your liking, and the buttons are easy to use!
Connects to your device instantly, you can adjust the sound exactly to your liking, and the buttons are easy to use!
Written by a customer while visiting jbl.com
Customer Rating
5
These Headphones are really lightweight.
on January 2, 2024
Posted by: Leeen
My daughter loves it! I love how it suits to her!!
Written by a customer while visiting jbl.com
Customer Rating
1
The most frustrating headphones I've ever owned
on January 16, 2024
Posted by: bob272bob
from Springfield, MO
These have limited functionality with audio control compared to other over-ear Bluetooth headsets I've owned, and the failure to auto-pair with my devices is super frustrating. I have to open bluetooth settings and manually pair these every time I want to use them with my iPhone, with my desktop PC, or with my Chromebook - and half the time after I do get them paired they're not recognized as an audio output device.
Skip these, Plantronics Backbeat PRO are superior in every way. I've had a pair of those for seven or eight years and the only reason they were replaced was the lining on the ear covers was fraying, everything else still works fine. These 660s were a birthday gift and I wish I'd have just bought new Plantronics before, I'm probably going to keep using those even with the plastic coming off.
Response from jbl.comBy Customer Support, Customer Support, January 17, 2024
We appreciate you taking the time to provide us with your feedback. Our JBL Live 660NC is compatible with the JBL Headphones app where you can do more such as controlling the features of the headphone. Also, to isolate the issue with the pairing, you may try to reset your unit. First, turn the headphones on then press and hold "Volume +" and "Volume -" for more than five seconds. The headphones will turn off, and reboot to factory default. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet to pair them again. If the issue remains, please contact our customer support.
Written by a customer while visiting jbl.com