Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Average customer rating
3.9
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
104
4 Stars
37
3 Stars
16
2 Stars
25
1 Star
18
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Customer Rating
2
Not the best...
on May 2, 2021
Posted by: Mattys21
from Austin, TX
[This review was collected as part of a promotion.] It seems to be confusing which application this would be for. The ear cups are too small, and uncomfortable to serve as airplane headphones...sound is not that good either.
Just don’t know where the desire would come from.
Just don’t know where the desire would come from.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, May 4, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 660NC didn't meet your expectations. It's an on-ear headphone that's why the ear cups are not that big enough to cover the whole ears. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing noise cancellation!
on May 1, 2021
Posted by: Pina
from NY
[This review was collected as part of a promotion.] I received this headset about 2 weeks ago and I have been using since then. I got the one in blue color and it looks so cool. Connecting with bluetooth on my iPhone and Macbook was super easy. It's comfortable on my ears, I have small ears so it kinda covers the whole ear. The headset height is adjustable to your liking. It came with a bag to store, and the headset itself folds so it can be stored compactly.
The sound quality for music is great with considerable bass and surround sound! Although, when you are in noise cancellation mode, the bass might seem low. But if you are in for noise cancellation, it is amazing! Completely blocks the noise around you and you can also chose the ambient mode if you want to partially block the noise. I keep moving in the house while listening to music and the bluetooth connection stays completely stable across multiple walls.
To turn on and off the headset, you need to slide the power button which is somewhat difficult to do when you are wearing the headset. Moreover, many functional buttons are placed close to each other on one side of the headset which makes it difficult to identify a button and you tend to easily press the wrong ones.
Given the minor usability concerns, overall it's a useful and satisfactory headset!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Headphones with Excellent Noise Reduction
on April 30, 2021
Posted by: WillB2003
from Florida, United States
[This review was collected as part of a promotion.] These are really great headphones. I have had them for about two weeks now and have found little to dislike. The sound quality is excellent and with the app equalizer I can fine tune the sound to my liking. While listening to music or watching a movie I found there to be no highs or lows and no distortion. The headphones are comfortable wear. The ear cups may be a tad small for me, but when I adjust the length of the band it compensates and my ears don't hurt, even after wear the headphones for more than an hour. The active noise cancelling is excellent. This feature I put through some scenarios to learn how well it worked and it did a great job. Sitting next to my a/c air inlet, the ANC was great at removing the fan noise to a quiet hiss. I let a family member try them out while I was driving, and they commented it worked very well. For kicks I tried out them while using my food processor. It did not completely remove the sound, but it was no longer harsh and piercing. My only complaint is the volume control. I was unable to get the volume to a low enough level for long term listening. I did not measure the decibels or anything, but at the lowest volume setting, I expected a quieter sound. I experienced this when connected to both my phone and laptop.
Still, I think these are great headphones and do recommend them.
Still, I think these are great headphones and do recommend them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great for focus while working, less so for music
on April 29, 2021
Posted by: Maria_G
from Austin, TX, United States
[This review was collected as part of a promotion.] I love these headphones when I'm working. I wear glasses and these are the most comfortable over-the-ear headphones I can find-- other types start to press the frames down too much on my temples. At my work, there is a lot of construction noise over the past 3 months and I have a loud co-worker in the next office over. It's so much better with these on! The same happens when I work from home. I've had my young children at home doing their remote schooling and need to block out what's going on with them to focus on work. These are great for this. I even tried sleeping with them on with the noise cancellation on to block out my partner's snoring. Again, these are better than another more expensive brand for this purpose. However, they aren't the best for jamming out to music that's heavy in bass. Occasionally, it snaps or crackles. I still use them while I'm cooking and want to enjoy my music.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing sound
on April 29, 2021
Posted by: Megan0314
from Boston, MA, United States
[This review was collected as part of a promotion.] Loved the sound and is noise cancelling which is a plus. The headphones fit a bit snug and I turned them off twice by accident when trying to adjust them on my head because of the location of the power and volume buttons. Sound is great and my Bluetooth found the device quickly and easily so no set up and they came charged. Seems to have a great battery life.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing feature packed headphones!
on April 29, 2021
Posted by: Jcuevas
from Ridge, NY, United States
[This review was collected as part of a promotion.] I have been using the Live 660NC for a week now. Upon receiving them and opening them up I first charged them using the included usb-c cable. They charged very fast. After using them for almost a week and for a few hours a day, they are still almost fully charged. Rated for up to 50 hours of listening time on a single charge.
Pairing was easy. Once I turned them on and paired to my iPhone I utilized the Jbl Headphone app to setup more features. The app asks what assistant you would like to utilize. Your options are Google or Alexa. I’m using Alexa at the moment. Using the assistant requires you to either touch the left ear cup or simply say the assistant’s name. I typically call upon Alexa using moderate volume to turn on and off lights in my house and switching my alarm on and off. Works quickly and flawlessly. Great feature to have built into a headphone.
The app also allows you to adjust the NC feature. You can have it on or off. Adjust your ambient awareness by amplifying the sound around you. Talk through raises ambient awareness and reduces Audio listening volume in order to have a conversation with someone while utilizing the headphones. NC works great with no annoying hissing at zero volume. The fit is a little tight but that is to aid in the function of NC. If they are to loose then the feature would work poorly and make unwanted sounds through the speakers.
Sound quality is on point. The app allows you to adjust equalizer curves but I enjoy them flat. All sounds from bass to treble are present with nothing under or overbearing. Just a clear full sound at any listening volume. These get decently loud without hardly any sound leakage.
The headphone are built tough! Super soft ear cups and strong headband with plenty of adjustment. I am truly enjoying these. They are my new go to headphone due to the sound quality, features and how comfortable they are to wear. I use them for hours without fatigue. I have headphones that have similar features but these are superior in every way. I highly recommend the live 660NC!
Pairing was easy. Once I turned them on and paired to my iPhone I utilized the Jbl Headphone app to setup more features. The app asks what assistant you would like to utilize. Your options are Google or Alexa. I’m using Alexa at the moment. Using the assistant requires you to either touch the left ear cup or simply say the assistant’s name. I typically call upon Alexa using moderate volume to turn on and off lights in my house and switching my alarm on and off. Works quickly and flawlessly. Great feature to have built into a headphone.
The app also allows you to adjust the NC feature. You can have it on or off. Adjust your ambient awareness by amplifying the sound around you. Talk through raises ambient awareness and reduces Audio listening volume in order to have a conversation with someone while utilizing the headphones. NC works great with no annoying hissing at zero volume. The fit is a little tight but that is to aid in the function of NC. If they are to loose then the feature would work poorly and make unwanted sounds through the speakers.
Sound quality is on point. The app allows you to adjust equalizer curves but I enjoy them flat. All sounds from bass to treble are present with nothing under or overbearing. Just a clear full sound at any listening volume. These get decently loud without hardly any sound leakage.
The headphone are built tough! Super soft ear cups and strong headband with plenty of adjustment. I am truly enjoying these. They are my new go to headphone due to the sound quality, features and how comfortable they are to wear. I use them for hours without fatigue. I have headphones that have similar features but these are superior in every way. I highly recommend the live 660NC!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Live Sound Quality + Easy2Use Handsfree Features!
on April 29, 2021
Posted by: SantiagoG6
from Winter Haven, FL, United States
[This review was collected as part of a promotion.] Durability 5/5 Battery last forever so do not have to worry about having to charge them everyday or every other day. They are built really well. Ear muffs are real leather and the build and quality of them do not feel plastic like at all. Definitely headphones you can take with you anywhere. Carrying Case Helps Alot.
Sound Quality 4/5 What you expect of JBL Sound Clear Crisp Defined Sound that makes you feel like you are in the Studio. While I wish they were louder cannot complain about what I am getting for the price.
Technologically Advanced 5/5 Will Pause Music When You Take Them Off and On! Adaptive Noise Cancelling, Google Assistant to where I can play music and make phone calls without grabbing my phone or having to go into my music app saves me time and makes it very convenient.
Value 5/5 Everything you get for this price and the features in these headphones will keep you out of the headphone market for a good while and provide you longevity for the future and updates with the JBL app that will give it access to new features or upgrades it gets in the future.
Comfort 4/5 Are Adjustable and fit any kind of ear, Really Comfortable and don't fallout. Just be aware can get hot and sweaty after a while of wearing them if you are using it for active use so make sure you wipe it down so that you don't get anything in them.
Sound Quality 4/5 What you expect of JBL Sound Clear Crisp Defined Sound that makes you feel like you are in the Studio. While I wish they were louder cannot complain about what I am getting for the price.
Technologically Advanced 5/5 Will Pause Music When You Take Them Off and On! Adaptive Noise Cancelling, Google Assistant to where I can play music and make phone calls without grabbing my phone or having to go into my music app saves me time and makes it very convenient.
Value 5/5 Everything you get for this price and the features in these headphones will keep you out of the headphone market for a good while and provide you longevity for the future and updates with the JBL app that will give it access to new features or upgrades it gets in the future.
Comfort 4/5 Are Adjustable and fit any kind of ear, Really Comfortable and don't fallout. Just be aware can get hot and sweaty after a while of wearing them if you are using it for active use so make sure you wipe it down so that you don't get anything in them.
More Detailed Review Below:
Durability: 5/5 These Headphones are very sturdy and will hold up well for your active
listeners. Helps Also they come with Carrying Case for the Gym! The ear muffs are leather and they are not plastic like and seem like they really put good work and quality in them I am impressed. The battery has lasted me for almost 5 days after full charge from using them at the gym and I work out for about 1 to 2 hours. So the standby time and active time cannot be beat after 10 hours of active time and over 5 days of standby time.
Sound Quality 4/5 Sound is crisp can hear every instrument as well as your lows, mids and highs. Almost makes you feel like you are listening to your music in the studio or in person.
Love the three features on the headphones where you can activate adaptive noie cancelling , have it off or even activate the headphones to have a clear conversation with anyone. One thing I will mention is be careful what app you use to listen to your music My Amazon Music with HD played louder and clearer than my Spotify. For a moment I was wondering why the music wasn't as loud and I discovered it was from that. Still wish the headphones could go a little louder in my opinion.
Technologically Advanced 5/5: These headphones work for you and connect you in more ways than one. When first turning on I learned I can connect them thru the JBL App which allows me to set them up and keep them updated so its nice to know a company that provides update for their headphones meaning that even after a year they can have some of the same features and access as new ones release which helps with longevity of the headphones. I love the feature where whenever you take your headphones off it pauses the music and when you put them back on it plays again!
Google Assistant is awesome on these headphones you can actually get access two ways. One by tapping your left headphone or activating voice recognition which just by saying Hey Google and say your command she does whatever you ask like send text message play music which means I don't even have to open my music app to listen to music or make a phone call. It does it for me from these Headphones that is awesome. You can of course with the buttons on the headphone itself pause music, skip/previous song, accept/hang up calls, pause calls and your normal volume up and down buttons which complete the easy accessibility and convenience these headphones provide.
Value: Cannot beat the price for everything you get with these headphones and like I mentioned before the durability and build of the headphones itself to where they fit comfortably, the clear and crisp sound of the headphones and last but not least the JBL App and Features these provide will make you not have to replace your headphones for a while.
Comfort: They fit well and are adjustable and the ear muffs can cover a wide variety of ears from small to big to which my ears were small and my big brothers were big and it fit both of us well. They also stay put well too to where if you do decide to do exercise they are not cumbersome and uncomfortable. Only thing I would say is they can get a little hot and can get sweaty when working out which is normal not alot of breathability when wearing them only thing that could bother someone. Honestly my days at the gym just got better and I might go more often since now I can listen to the JBL 660NC there and enjoy them and not worry about having to hear anyone or anything just the music unless I am taking a call of course.
listeners. Helps Also they come with Carrying Case for the Gym! The ear muffs are leather and they are not plastic like and seem like they really put good work and quality in them I am impressed. The battery has lasted me for almost 5 days after full charge from using them at the gym and I work out for about 1 to 2 hours. So the standby time and active time cannot be beat after 10 hours of active time and over 5 days of standby time.
Sound Quality 4/5 Sound is crisp can hear every instrument as well as your lows, mids and highs. Almost makes you feel like you are listening to your music in the studio or in person.
Love the three features on the headphones where you can activate adaptive noie cancelling , have it off or even activate the headphones to have a clear conversation with anyone. One thing I will mention is be careful what app you use to listen to your music My Amazon Music with HD played louder and clearer than my Spotify. For a moment I was wondering why the music wasn't as loud and I discovered it was from that. Still wish the headphones could go a little louder in my opinion.
Technologically Advanced 5/5: These headphones work for you and connect you in more ways than one. When first turning on I learned I can connect them thru the JBL App which allows me to set them up and keep them updated so its nice to know a company that provides update for their headphones meaning that even after a year they can have some of the same features and access as new ones release which helps with longevity of the headphones. I love the feature where whenever you take your headphones off it pauses the music and when you put them back on it plays again!
Google Assistant is awesome on these headphones you can actually get access two ways. One by tapping your left headphone or activating voice recognition which just by saying Hey Google and say your command she does whatever you ask like send text message play music which means I don't even have to open my music app to listen to music or make a phone call. It does it for me from these Headphones that is awesome. You can of course with the buttons on the headphone itself pause music, skip/previous song, accept/hang up calls, pause calls and your normal volume up and down buttons which complete the easy accessibility and convenience these headphones provide.
Value: Cannot beat the price for everything you get with these headphones and like I mentioned before the durability and build of the headphones itself to where they fit comfortably, the clear and crisp sound of the headphones and last but not least the JBL App and Features these provide will make you not have to replace your headphones for a while.
Comfort: They fit well and are adjustable and the ear muffs can cover a wide variety of ears from small to big to which my ears were small and my big brothers were big and it fit both of us well. They also stay put well too to where if you do decide to do exercise they are not cumbersome and uncomfortable. Only thing I would say is they can get a little hot and can get sweaty when working out which is normal not alot of breathability when wearing them only thing that could bother someone. Honestly my days at the gym just got better and I might go more often since now I can listen to the JBL 660NC there and enjoy them and not worry about having to hear anyone or anything just the music unless I am taking a call of course.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome Sound Quality
on April 29, 2021
Posted by: Walter61
from Pembroke Pines, Florida
[This review was collected as part of a promotion.] Many positive things on this product:
Size and light weight are perfect
Crispy and very decent bass level
Controls are very easy to get used to
It has an auto play and pause feature that comes very useful when you are working or doing any activity along with enjoying your music
The ANC also makes it very special
Highly recommend this product
Size and light weight are perfect
Crispy and very decent bass level
Controls are very easy to get used to
It has an auto play and pause feature that comes very useful when you are working or doing any activity along with enjoying your music
The ANC also makes it very special
Highly recommend this product
I would recommend this to a friend!
Written by a customer while visiting jbl.com