Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Average customer rating
3.9
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
104
4 Stars
37
3 Stars
16
2 Stars
25
1 Star
18
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Customer Rating
5
Rock Out!!!
on December 14, 2021
Posted by: JAZU
from Key West
My daughter loves them. Uses them during her workout
Written by a customer while visiting jbl.com
Customer Rating
4
Fulfilled my every want!
on December 10, 2021
Posted by: Blackshirtzz
from Wichita, Kansas
After receiving the headphones in the mail I was throughly impressed. The sound is phenomenal followed with the perfect amount of bass. The noise cancelling feature works very well. The buttons do; however, take a second to get use to… Overall very satisfied purchase!
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound
on December 5, 2021
Posted by: Bigmac1017
from Florida
JBL has such a long standing reputation for quality products and this one is definitely a good set of headphones. I have had Bose, Beats, Sony and I would put the JBL in third place behind Beats and Bose for sound quality, but for the way they made I would say 1st place because both my Beats and Bose have fallen a part.
Written by a customer while visiting jbl.com
Customer Rating
5
Great !_!
on December 3, 2021
Posted by: JoeRay
from NewYork, New York
I had them for almost a full week sounds good feels good love it.
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable and great sound!
on December 2, 2021
Posted by: DanielM
from WA
I bought these to tune out the random stuff going on around the house and they work great. They are very comfortable to wear for a long time. The sound is awesome, especially with the app that can adjust the EQ for different listening. My only complaint (and it's small) is that the buttons aren't super intuitive, but it just takes some learning and getting accustomed.
Written by a customer while visiting jbl.com
Customer Rating
2
on December 2, 2021
Posted by: Vidaurock
from Kyle texas
I just bought this headphones I don't connect through the app
By Customer Support, December 3, 2021
Thanks for reaching out. Try resetting the headphones by, pressing and holding both volume buttons for more than 5 seconds With the headphones switched ON. Your headphones are now reset to factory status. Also, uninstall then re-install the My JBL Headphones App after doing the reset procedure. If the issue persists, you may reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
1
FIX your "My Headphones" App, JBL!
on November 28, 2021
Posted by: SMHJBL
from LA, CA
Returning item. Build quality is great. However, the features are not able to be taken advantage of because the My JBL Headphones app keeps telling me that I can only have one jbl live 660 nc headphone on app, keeps advising me to go to bt settings to fix. This is the only jbl headphone owned by this household. So, all the features that can be managed via app are grayed out (EQ, batt level, ANC options, firmware update, sound options, etc). Also, despite the sound being crisp with decent bass, the max volume needed to be higher. Thought the ANC settings (cycled via AnC button) was affecting the max volume but no, it sounded as if they maxed out at 75% of where it should be. If jbl put as much effort into the app as they did on build quality of these headphones or made sure the features are available independent of apps, then these would be an excellent value.
By Customer Support, November 29, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Headphones App did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
4
Awesome with FEW drawbacks
on November 5, 2021
Posted by: CharlieNoVA
from Northern Virginia
I got these because my friend wanted to game over the internet, and I didn't have any headset to talk via chat. Therefore, I got these. The noice cancelling works amazing, and the sound quality is pretty good. My only complaints would be that when it *thinks* it's been taken off an ear, it pauses the music and makes a chiming sound. This gets somewhat annoying when you haven't moved it and it thinks it's being removed. Also, when I tried to connect it to my Xbox series s, the microphone didn't seem to work.
Written by a customer while visiting jbl.com