Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Average customer rating
4
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
92
4 Stars
33
3 Stars
14
2 Stars
22
1 Star
13
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Customer Rating
2
Bass issues
on September 28, 2022
Posted by: Dschwebel
from Battleground WA
If you want to listen to bass heavy music, these are not the headphones for you. I bought one pair then returned it thinking they were broken due to how they sounded but after getting another pair I’ve realized that that’s just the way they are. They have a very low threshold for the amount of bass they can produce without distorting the rest of the sound in the song. The features are great but when I buy a pair of 200 dollar headphones I expect to be able to listen to my music on full volume with no issues.
By Customer Support, September 29, 2022
We appreciate your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
2
NOTHING NEW JUST A WASTE OF MONEY
on December 5, 2022
Posted by: Hrgei
First time buying jbl products this 660nc headphones sound good but not great as others.
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
By Customer Support, December 5, 2022
Thank you for taking the time to provide us with your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Held down for Nearly two years
on February 11, 2023
Posted by: PORZIN6OD
from Newark, New Jersey
Bought these during the summer of 2021. They have worked well. So I had them for two years. Defienlty well worth it.
Written by a customer while visiting jbl.com
Customer Rating
3
Not noise canceling
on February 13, 2023
Posted by: Bobby14
The 660NC sounds great. Could be a little louder but I'm fine with the way it is. I turn on the noise canceling but still can hear others talk unless the music is playing. I thought it would drown out noise without anything playing. That's why I'm giving it 3 stars.
By Customer Support, February 13, 2023
Thank you for providing your feedback on our JBL Tune 660NC. While ANC headphones are great for canceling a bigger range of noise, you still shouldn't expect total silence when wearing them as they also have limitations. If you need further assistance, please contact our customer support service via our official website or toll-free hotline. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
2
Poor wiring.
on March 12, 2023
Posted by: samsquash
from Greenville SC
Sound and clarity are great, but after only 4 months, the tiny wires in the cable near the earphone broke - worthless!
By Customer Support, March 13, 2023
Thank you for taking the time to provide feedback on our JBL Live 660NC. If you're referring to the audio cable included in the box, our products come with a one-year warranty. Please contact our customer support for the replacement cable.
Written by a customer while visiting jbl.com
Customer Rating
4
on April 21, 2023
Posted by: Sally29
I bought it a month ago and it revelry stop working on the left side.
Written by a customer while visiting jbl.com
Customer Rating
2
Not worth it
on May 15, 2023
Posted by: Gdelgado97
from Austin TX
Got these about 2 weeks ago to use for working out. My AirPods are way louder, there is no bass, and the small amount of bass there is sounds like it’s coming from a busted headphone with the volume all the way up. They are comfortable which is why i have two stars. I would return but threw away the boxes. I don’t recommend.
By Customer Support, May 16, 2023
We're here to help with your JBL Live 660NC. Please do a Factory Reset, With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings. If you need more help, please contact our Customer Support so we could try other steps.
Written by a customer while visiting jbl.com
Customer Rating
1
It does not have bass
on May 19, 2023
Posted by: KingSet
First time I have ever had a JBL product I disliked
By Customer Support, May 20, 2023
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the audio output of our JBL Tune 660NC didn't meet your expectations. You can try to download a 3rd party EQ App to adjust the audio output of the headphones. If you need more help with your device, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com