Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Average customer rating
3.9
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
102
4 Stars
37
3 Stars
15
2 Stars
25
1 Star
17
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Customer Rating
2
Bass crackling
on September 8, 2022
Posted by: reid1233
Bought this product a month ago and whenever you go to a louder volume and there is any amount of bass it makes a terrible crackling noise.
By Customer Support, September 8, 2022
Thank you for bringing this to our attention. We'd like to work with you directly to address the audio issues you're experiencing with your JBL live 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
2
I LOVE MY HEADPHONE
on September 8, 2022
Posted by: teeman
from T-MOBILE
I speaker stop working and I would like to know how to reset my headphone
By Customer Support, September 9, 2022
Thanks for reaching out. To do a reset, please make sure your JBL Tune 660NC is on and no devices are connected. While it's on, press and hold both volume up and volume down buttons at the same time for 10 to 13 seconds.
Written by a customer while visiting jbl.com
Customer Rating
2
Bass issues
on September 28, 2022
Posted by: Dschwebel
from Battleground WA
If you want to listen to bass heavy music, these are not the headphones for you. I bought one pair then returned it thinking they were broken due to how they sounded but after getting another pair I’ve realized that that’s just the way they are. They have a very low threshold for the amount of bass they can produce without distorting the rest of the sound in the song. The features are great but when I buy a pair of 200 dollar headphones I expect to be able to listen to my music on full volume with no issues.
By Customer Support, September 29, 2022
We appreciate your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
2
NOTHING NEW JUST A WASTE OF MONEY
on December 5, 2022
Posted by: Hrgei
First time buying jbl products this 660nc headphones sound good but not great as others.
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
By Customer Support, December 5, 2022
Thank you for taking the time to provide us with your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Held down for Nearly two years
on February 11, 2023
Posted by: PORZIN6OD
from Newark, New Jersey
Bought these during the summer of 2021. They have worked well. So I had them for two years. Defienlty well worth it.
Written by a customer while visiting jbl.com
Customer Rating
3
Not noise canceling
on February 13, 2023
Posted by: Bobby14
The 660NC sounds great. Could be a little louder but I'm fine with the way it is. I turn on the noise canceling but still can hear others talk unless the music is playing. I thought it would drown out noise without anything playing. That's why I'm giving it 3 stars.
By Customer Support, February 13, 2023
Thank you for providing your feedback on our JBL Tune 660NC. While ANC headphones are great for canceling a bigger range of noise, you still shouldn't expect total silence when wearing them as they also have limitations. If you need further assistance, please contact our customer support service via our official website or toll-free hotline. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
2
Poor wiring.
on March 12, 2023
Posted by: samsquash
from Greenville SC
Sound and clarity are great, but after only 4 months, the tiny wires in the cable near the earphone broke - worthless!
By Customer Support, March 13, 2023
Thank you for taking the time to provide feedback on our JBL Live 660NC. If you're referring to the audio cable included in the box, our products come with a one-year warranty. Please contact our customer support for the replacement cable.
Written by a customer while visiting jbl.com
Customer Rating
4
on April 21, 2023
Posted by: Sally29
I bought it a month ago and it revelry stop working on the left side.
Written by a customer while visiting jbl.com