Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Average customer rating
4
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
92
4 Stars
33
3 Stars
14
2 Stars
22
1 Star
13
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones
Customer Rating
1
Disappointing on PC & Too Much Bass & Too Tight
on March 19, 2022
Posted by: GoshinRyu
from Cleveland
Perhaps I have a larger than normal head or maybe these are made for little kids, but they are really tight. If you're going to use them for any extended period of time, 1+ hour flight, they get really irritating fast.
No way to really turn down the bass on the PC. The EQ works fine on Android/iPhone, but if you are going to use these on PC, you're going to be miserable. I have Dolby Equalizer and no adjustments make any difference on the bass. It just sounds like constant thumping mixed with blown speakers while Shrek squeezes your head.
By Customer Support, March 21, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 660NC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible audio quality
on April 6, 2022
Posted by: stella12324351467
from Michigan
After just a few minutes of listening I have decided to return these as they are nearly unbearable to listen to. My phone which is super old has better audio quality and the app needed to customize these headphones isn't even available on my phone. The headphones also took over a week to arrive.
By Customer Support, April 6, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the sound quality of our JBL Live 660NC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
Written by a customer while visiting jbl.com
Customer Rating
4
This is a great pair of headphones but
on August 7, 2022
Posted by: Afriend39
I love everything about them but the noise canceling won’t stop turning on and off and I hate it
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointing Cord
on August 29, 2022
Posted by: Grace22
from IL
Less than 12 weeks and my cord is already shorting out. My cord from my previous JBL headphones lasted much longer so I don't think it was my fault. They sound great, but the cord is a bit disappointing. I wish they offered these in more colorways too. The aqua headphones were so unique!
By Customer Support, August 30, 2022
We appreciate your feedback on our JBL Live 660NC. Please try to use a different Type-C Charging Cable and an AC Adapter rated at least 2 amps (not included). We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing headphones
on September 1, 2022
Posted by: MrNovak
I bought these a couple months ago just to have and they are the most comfortable and light weight headphones I’ve ever had and they have a great sound quality and the bass is matched perfectly with it and I have a huge head and these fit great with extra space to adjust
Written by a customer while visiting jbl.com
Customer Rating
5
Worked Great!
on September 3, 2022
Posted by: WavyBacon
I played some slipknot on these bad boys while my parents were yelling and I couldn’t hear them at all!
-I was in the back seat of the car they were in the front seats.
-I was in the back seat of the car they were in the front seats.
Written by a customer while visiting jbl.com
Customer Rating
2
Bass crackling
on September 8, 2022
Posted by: reid1233
Bought this product a month ago and whenever you go to a louder volume and there is any amount of bass it makes a terrible crackling noise.
By Customer Support, September 8, 2022
Thank you for bringing this to our attention. We'd like to work with you directly to address the audio issues you're experiencing with your JBL live 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
2
I LOVE MY HEADPHONE
on September 8, 2022
Posted by: teeman
from T-MOBILE
I speaker stop working and I would like to know how to reset my headphone
By Customer Support, September 9, 2022
Thanks for reaching out. To do a reset, please make sure your JBL Tune 660NC is on and no devices are connected. While it's on, press and hold both volume up and volume down buttons at the same time for 10 to 13 seconds.
Written by a customer while visiting jbl.com