Customer reviews from jbl.com
JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Average customer rating
3.9
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
104
4 Stars
37
3 Stars
16
2 Stars
25
1 Star
18
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Tune 660NC On-Ear Noise Cancelling Wireless Headphones - White
Customer Rating
5
Awesome headphones
on February 24, 2024
Posted by: Lv28
Bought these as a gift and she absolutely loves them. They are great, sound amazing!!!
Written by a customer while visiting jbl.com
Customer Rating
4
on February 2, 2024
Posted by: CHIEFS FAN
I bought a pair of Live 660 NC headphones, I love everything about them except I was a little disappointed in the range of volume. I was hoping that it was a little higher, other than that I enjoy them!
Written by a customer while visiting jbl.com
Customer Rating
5
Better than expected noise cancelling
on January 29, 2024
Posted by: Yggiz
from Las Vegas, NV
These deserve 5 stars. The sound is great and most noise cancelling are less than expected. JBL Tune 660NC does the job very well. I wear them while baking to listen to podcasts and not to disturb whatever my husband may be watching. I can barely hear the mixer so I don’t miss a word of the podcast. Love this product. One issue, although not JBL’s issue, is that I’m very petite so they tend to slip down sometimes. I wish I could tighten them a bit more. I’m not an average or even small size, these would be perfect in that category. I’m just unusually petite. Thank you JBL, in spite of this personal issue they fit better than any others I have tried.
Written by a customer while visiting jbl.com
Customer Rating
2
For small people
on January 20, 2024
Posted by: roqwwwwwwwwwwww
Bought the headphones thinking they are over the ears. I was wrong. They are very small. I have a round head and these headphones dont fit right. I think they are made for smaller people like kids. They are nice and great sounding but alittle too small for me. I would return but i dont want to go throught the hassle of exchanging and putting more money into another set of headphones.
Response from jbl.comBy Customer Support, Customer Support, January 21, 2024
Thanks for your feedback. Our JBL Tune 660NC is an on-ear headphones that are designed to sit lightly on top of your ears rather than around or over them. The earcups and padding rest gently against the surface of your ears without fully enclosing your ear. If you prefer more isolated listening, our over-ear models fully enclose your ears with padded cups. If you need further assistance, you may reach out to our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
on January 16, 2024
Posted by: 660 KING
I'd give 6 stars if I could! I was at the hotel for work and was wearing the 660 and the fire alarms started going off and my brother who was on the phone with me asked what that noise was that's when I took them off and heard the alarms!
Written by a customer while visiting jbl.com
Customer Rating
1
The most frustrating headphones I've ever owned
on January 16, 2024
Posted by: bob272bob
from Springfield, MO
These have limited functionality with audio control compared to other over-ear Bluetooth headsets I've owned, and the failure to auto-pair with my devices is super frustrating. I have to open bluetooth settings and manually pair these every time I want to use them with my iPhone, with my desktop PC, or with my Chromebook - and half the time after I do get them paired they're not recognized as an audio output device.
Skip these, Plantronics Backbeat PRO are superior in every way. I've had a pair of those for seven or eight years and the only reason they were replaced was the lining on the ear covers was fraying, everything else still works fine. These 660s were a birthday gift and I wish I'd have just bought new Plantronics before, I'm probably going to keep using those even with the plastic coming off.
Response from jbl.comBy Customer Support, Customer Support, January 17, 2024
We appreciate you taking the time to provide us with your feedback. Our JBL Live 660NC is compatible with the JBL Headphones app where you can do more such as controlling the features of the headphone. Also, to isolate the issue with the pairing, you may try to reset your unit. First, turn the headphones on then press and hold "Volume +" and "Volume -" for more than five seconds. The headphones will turn off, and reboot to factory default. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet to pair them again. If the issue remains, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
1
Not Impressed, my old set from 6yrs ago are better
on January 16, 2024
Posted by: JRRF
Purchased these to replace my ancient original JBL Tune headset. This new headset works okay. The noise cancelling sort of works - it does cancel out noise, but it also gives off some sort of white noise as well in the headset. I also at one point went to turn noise cancelling on, and one of the ears made this horrific screeching grainy sound. Turned headset off and it hasn't done it since. But now it occasionally cuts out sound for a second, I'll be listening to music or a movie and the sound won't come through for a second or two in both ears. I am not impressed with these, my old ones I bought over 6 years ago were better quality.
Response from jbl.comBy Customer Support, January 16, 2024
We're here to help with your JBL Tune 660NC. Please make sure that there's no other device connected to your source device. Try using a wired connection and see if the issue remains. We also recommend doing a factory reset. To do this, switch the unit ON, then press and hold the Volume + and Volume - buttons for more than 5 seconds. If the issue persists, please contact our Customer Support so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome headphones
on January 9, 2024
Posted by: BrettD
my first headphone purchase, great sound great price i think they were 1/2 price, the noise cancelling works pretty darn well, not as good as some other brands, blue tooth and hard wire is great. Daughter can plug into her keyboard and play her piano using the headphones. Battery life is excellent.
Written by a customer while visiting jbl.com