Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Awesome price sardine products!! We love all the Wyze products
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: L D Harding
from South Haven, MI
Verified Purchase:Yes
Wonderful, easy to install, very helpful and easy to use.
Written by a customer while visiting wyze.com
Posted by: Henrique
Verified Purchase:Yes
Awesome cost/benefit ratio and is super simple (on the device interface itself) to use while being powerful (via the wyze app). Can lock the physical device (kids!), easy schedules and exceptions (hold temp), preferences, cheap room sensors, temp differential, corrections and simple things that other brands miss.
The only "cons" I've had so far is the front wheel scroll to the opposite to what's intuitive to me... I guess eventually get used to that. And the installation of the C-Wire adapter down on the furnace was a complexity I wasn't anticipating, given I had a previous smart thermostat from another brand that didn't require that.
The only "cons" I've had so far is the front wheel scroll to the opposite to what's intuitive to me... I guess eventually get used to that. And the installation of the C-Wire adapter down on the furnace was a complexity I wasn't anticipating, given I had a previous smart thermostat from another brand that didn't require that.
Written by a customer while visiting wyze.com
Posted by: musicMan
Verified Purchase:Yes
Thermostat is inconsistent. It can't be accessed online and it generates heat confusing the setting. It doesn't stay connected to the wireless access.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Paul
from Chicago Illinois
Verified Purchase:Yes
Very nice looking and easy to use wifi thermostat. You definitely need to read the instructions throughly and I highly recommend taking pictures of your old thermostat wiring before disconnecting.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Wyze Fan
from 48180
Verified Purchase:Yes
This was an easy install and works well. It is missing some of the "luxury" features of the models costing twice the price but it is quite functional and convenient.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John
Verified Purchase:Yes
I haven’t been able to get it to work for the air conditioning yet
Response from wyze.comBy WyzeCarmelita, April 14, 2023
Hello there, we are very sorry to hear your Wyze Thermostat is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: cornishe
from Idaho
Verified Purchase:Yes
These work well. Not as robust software as Ecobee.
I would recommend this to a friend!
Written by a customer while visiting wyze.com