Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: Heather
from Newport, NH
Verified Purchase:Yes
I honestly didn't know there was a difference so I purchased something without researching but I sent back and I was able to get a credit!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steven Graybill
from Cantonment FL
Verified Purchase:Yes
Always impressed alms happy with wyze products as well as affordability. I recommend them to everyone.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris
from IL
Verified Purchase:Yes
It's working very good. I like it and it's saving me money.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
I LIKED THE FIRST ONE BUT STILL NEED IT INSTALLED
on July 27, 2023
Posted by: JACKIE
Verified Purchase:Yes
I WOULD LIKE IT BUT I NEED TO HAVE IT INSTALLED AGAIN
Written by a customer while visiting wyze.com
Posted by: Dave T
from Florida
Verified Purchase:Yes
I love this product. Provides excellent control over the temperature. Adding the optional sensors allowed it to provide a more even temperature throughout my home. Worked better than ecobee.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jimmy 46
from Pioche NV
Verified Purchase:Yes
Easy installation. Took a little time to calibrate. Working great
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Pat P.
from Cleveland, Ohio, USA
Verified Purchase:Yes
Simple display and easy to read... it is great that most of the features are available from the stat - my last "SMART" thermostat was so limited, you could not turn just the fan on or off from the stat - you HAD to use the app. Bravo Wyze for making a great thermostat that is easy to install and operate!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bob K
from Space Coast, FL
Verified Purchase:Yes
It won’t work with my type of Carrier A/C. Pretty standard wiring. Hooked it up like it said to and then, “sorry, this won’t work with your unit.” Now I guess it gets returned.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, August 10, 2023
Hello there! We are sorry to hear the thermostat is running into some setup trouble. We would recommend taking a look at this article for some tips:
https://support.wyze.com/articles/360049921511
Please ensure you have checked the Wyze Thermostat Compatibility Checker page as well, this is located here:
https://wyze.com/thermostat-compatibility
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/articles/360049921511
Please ensure you have checked the Wyze Thermostat Compatibility Checker page as well, this is located here:
https://wyze.com/thermostat-compatibility
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com