Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product.
(
318 out of
399)
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Posted by: Anonymous
Verified Purchase:Yes
The thermostat works great. Does everything I could want it to do and many things I had never thought of. The sensors, however, are of limited usefulness.
I guess the sensors would be good if each sensor was used for different times of the day. That way the system will optimize where you are in the house. I want to make sure 2 bedrooms are comfortable at the same time. They don't work for this task. When the first bedroom is at temp the system stops working. This means the second bedroom will never reach a comfortable temperature. I had to disconnect the sensors from talking with the thermostat. In that case, the sensors are just glorified thermometers sitting in the room.
I am not able to get the functionality I paid for.
I must say, this is the first Wyze product I have purchased that was a disappointment.
I guess the sensors would be good if each sensor was used for different times of the day. That way the system will optimize where you are in the house. I want to make sure 2 bedrooms are comfortable at the same time. They don't work for this task. When the first bedroom is at temp the system stops working. This means the second bedroom will never reach a comfortable temperature. I had to disconnect the sensors from talking with the thermostat. In that case, the sensors are just glorified thermometers sitting in the room.
I am not able to get the functionality I paid for.
I must say, this is the first Wyze product I have purchased that was a disappointment.
Written by a customer while visiting wyze.com
Customer Rating
3
I LIKED THE FIRST ONE BUT STILL NEED IT INSTALLED
on July 27, 2023
Posted by: JACKIE
Verified Purchase:Yes
I WOULD LIKE IT BUT I NEED TO HAVE IT INSTALLED AGAIN
Written by a customer while visiting wyze.com
Posted by: .
from San Antonio l, TX
Verified Purchase:Yes
The only issue I have with this is the sensors. They don't exactly explain what the symbols mean and why it is popping up (will have a red triangle with an explanation mark in it). And it switches from home to away even when I am home so I have to keep an eye on that. Other than that I like the products.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris
from IL
Verified Purchase:Yes
It's working very good. I like it and it's saving me money.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steven Graybill
from Cantonment FL
Verified Purchase:Yes
Always impressed alms happy with wyze products as well as affordability. I recommend them to everyone.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Heather
from Newport, NH
Verified Purchase:Yes
I honestly didn't know there was a difference so I purchased something without researching but I sent back and I was able to get a credit!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Lonnsimm
from Wisconsin
Verified Purchase:Yes
Installation is achievable by anyone with easy to follow in app instructions and video if you want to be absolutely sure. Operation is just as easy in the app or on the thermostat. I got a a toy what I wanted.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: FM
from Springfield, NJ
Verified Purchase:Yes
I prefer it to smart thermostats from Ecobee/Nest. Only improvement I would make, we should be able to make a thermostat group just like we can have light / sensor groups. I have three thermostats (one dedicated heat, one cooling, one combo) and it would be nice to see everything in one window (maybe a 4 square grid) rather than have to look at them individually.
I would recommend this to a friend!
Written by a customer while visiting wyze.com