Customer reviews from wyze.com
Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Average customer rating
3.9 out of 5
3.9
(546 Reviews)
Open Ratings Snapshot
Rating breakdown 546 reviews
5 Stars
266
4 Stars
115
3 Stars
79
2 Stars
28
1 Star
58
80%of customers recommend this product. 
(
318 out of 399
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Smart Programmable Thermostat with Alexa and Google Assistant - Black
Customer Rating
1 out of 5
1
Power out- then what?
on May 9, 2021
Posted by: Pierre
Verified Purchase:Yes
Don’t like it. When power goes out it resets to default mode
Response from wyze.comBy WyzeAlyssa, May 9, 2021
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Great t-stat but need more software upgrades
on May 8, 2021
Posted by: Tyler H
from Sandy, UT
Verified Purchase:Yes
This smart thermostat is great! I have 2, one for my garage heater and the other for the 2nd house air conditioner. The functionality isn't as robust as a nest thermostat but i am realizing i dont need all those bells and whistles.
For me I feel like spinning the wheel to adjust the temperature is backwards. I keep finding myself spinning it the wrong direction.
I dont know how well the home/away feature works in the app and i dont think it works correctly when there are 2 phones (even though my wife is home and i leave, the stat changes to away).
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Wyze Thermostat
on May 7, 2021
Posted by: DMalagan
from Florida
Verified Purchase:Yes
Unbearable Price! It works super great. Setup was easy and I can control it with Google Assistant! Thank you!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
As Wyze always does quality for less,what's next ?
on May 7, 2021
Posted by: horasus
from Florida
Verified Purchase:Yes
Does what suppose to do for less, getting better and better after each software update.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Pretty decent but needs updates
on May 7, 2021
Posted by: Chris B
from Orlando
Verified Purchase:Yes
System seems to work good overall. Some issues with the ease of use of setting temperature guidelines as well as the system keeping the AC on a few degrees after it hits its set point.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
As excepted, Great value!
on May 7, 2021
Posted by: Ken Krause
Verified Purchase:Yes
The features are similar/better than the Honeywell unit that it replaced, but much easier to use and understand. I like that it is integrated in the Wyze app... one interface for all of my home products. All in all, a very good purchase and a great value!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Another Great Product
on May 7, 2021
Posted by: Bigk1981
from Phil Campbell, AL
Verified Purchase:Yes
The thermostat has worked fine I haven’t had any problems so far and I really liked how easy it was to install. Thanks Wyze for another great product.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Sophisticated Simplicity At Its Finest
on May 7, 2021
Posted by: Chris
from New Braunfels, TX
Verified Purchase:Yes
Very simple and straightforward both in setup and usage, yet makes you feel upper class with the quality and style of the thermostat.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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